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About this CMMS Operations Coordinator role at Cushman & Wakefield

Cushman & Wakefield · Onsite · Client Site - JPN - Tokyo - Tokyo 103-0022

Job Title

CMMS Operations Coordinator

 

 

Job Description Summary

The CMMS Operations Coordinator coordinates day-to-day operations and maintenance activity through the Computerized Maintenance Management System. The role oversees work orders, planned maintenance, backlog, asset records and operational documentation and coordinates closely with site operations, contractors and service providers.

 

 

Job Description

About the Role:

  • Manage CMMS work orders, planned maintenance scheduling, task assignment, tracking, and closure in line with approved priorities and maintenance frequencies
  • Monitor overdue work, backlog, defects, repeat failures, and maintenance completion trends, escalating gaps and risks promptly
  • Maintain accurate asset, location, hierarchy, barcode, maintenance-plan, and service-provider data across CMMS and related systems
  • Coordinate maintenance schedules, access, permits, MOPs, contractors, shift teams, and operational stakeholders to support safe and efficient execution
  • Verify work-order closure records, including labour, materials, readings, photographs, reports, and return-to-service information
  • Produce dashboards and operational reports covering PPM, backlog, defect tracking, asset data, and SLA/KPI performance trends
  • Maintain document control, audit readiness, and consistency between CMMS records, the asset register, and site documentation
  • Support maintenance planning, backlog reviews, data cleansing, system improvements, user guidance, and continuous improvement initiatives


About You:

  • 3+ years of experience in CMMS operations, maintenance planning, asset management, facilities coordination, or a similar role in a critical environment
  • Strong experience with work-order management, preventive maintenance scheduling, backlog tracking, and asset-data accuracy
  • Advanced capability in CMMS or CAFM systems, Microsoft Excel, reporting tools, and operational data analysis
  • Good understanding of maintenance planning, permits, MOPs, contractor coordination, and day-to-day operations in data centres or other high-availability facilities
  • Ability to maintain accurate records, support audit readiness, and manage document control across operational systems
  • Strong communication and coordination skills, with the ability to work across technical teams, vendors, and non-technical stakeholders
  • Business-level Japanese and working English preferred for coordination, reporting, and stakeholder communication
  • Experience as a CMMS planner, maintenance scheduler, or operations coordinator in a mission-critical or high-availability environment preferred
  • Location is in Inzai, Chiba




 

 

 




INCO: “Cushman & Wakefield”
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About Cushman & Wakefield

About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com .

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