Cloud Platform Engineering (CPE) | Enterprise Data Platforms

Role Overview

The Cloud Platform Engineering (CPE) organization is responsible for delivering secure, scalable, resilient, and standardized enterprise data platform capabilities across multi-cloud environments. This role is a platform engineering and operations position (Officer level) focused on:

• Platform enablement and standardization

• Cloud infrastructure and data platform operations

• Governance, risk, and compliance alignment

• Automation and operational excellence

The position emphasizes run-based ownership, platform lifecycle management, and cross-functional collaboration, and is not a software development role.

Core Responsibilities

1. Platform Engineering & Operations

• Own end-to-end operational management of enterprise data platforms across Azure and AWS

• Ensure high availability, resiliency, and performance of cloud-based data platforms

• Drive standardization of platform configurations, deployment patterns, and operational controls

• Support platform lifecycle activities: provisioning, onboarding, upgrades, patching, and decommissioning

2. Infrastructure as Code (IaC) & Automation

• Design and implement Infrastructure as Code (IaC) solutions using Terraform

• Develop reusable platform modules and templates for consistent deployments

• Automate operational workflows using:

• Azure CLI / AWS CLI

• Bash / PowerShell scripting

• Python (where applicable)

• Reduce manual effort by implementing self-service and automated provisioning frameworks

3. CI/CD & Platform Delivery

• Build and maintain CI/CD pipelines (Azure DevOps) for:

• Infrastructure provisioning

• Environment promotion

• Platform configuration management

• Enable controlled, auditable, and repeatable deployments

• Ensure segregation of duties and compliance alignment in deployment workflows

4. Governance, Security & Compliance

• Enforce enterprise-wide security controls and governance frameworks, including:

• RBAC (Role-Based Access Control)

• Encryption (at rest and in transit)

• Key management (Azure Key Vault / AWS KMS)

• Ensure compliance with internal policies and regulatory requirements

• Participate in audit readiness, evidence collection, and remediation activities

• Drive secure-by-design platform principles

5. Incident Management & Operational Excellence

• Provide L2/L3 support for platform incidents and service requests

• Lead incident triage, troubleshooting, and root cause analysis (RCA)

• Implement preventive measures and continuous improvement initiatives

• Establish and maintain SLA/SLO adherence and observability standards

• Reduce Sev-1 incidents and operational risk through automation and standardization

6. Data Platform & Tooling Support

• Support and manage enterprise BI and data integration tools, including:

• Talend

• Qlik (Compose, Replicate/Attunity)

• Databricks (optional)

• Ensure platform stability, scalability, and integration across data ecosystems

• Enable data platform onboarding for business and engineering teams

7. Cost Optimization & Performance Engineering

• Monitor and optimize cloud resource utilization and cost

• Implement cost governance controls and tagging strategies

• Drive performance tuning and capacity planning

• Provide insights on cost vs. performance trade-offs

8. Documentation & Platform Enablement

• Develop and maintain:

• Runbooks (primary deliverable from CPE)

• Operational playbooks

• Architecture and configuration documentation

• Standardize onboarding guides and platform usage patterns

• Ensure operational transparency and knowledge sharing across teams

9. Stakeholder & Cross-Functional Collaboration

• Partner with:

• Architecture teams

• Security & Risk

• Application and Data Engineering teams

• Cloud platform providers and vendors

• Act as a platform SME, enabling adoption across enterprise teams

• Contribute to platform strategy and roadmap discussions

Required Qualifications

• 10+ years of experience in cloud platform engineering / data platform operations

• Strong hands-on experience with:

• Microsoft Azure and/or AWS

• Terraform (Infrastructure as Code)

• Azure DevOps (CI/CD pipelines)

• Strong scripting and automation expertise:

• Bash / PowerShell / Python / REST APIs

• Solid understanding of:

• Cloud data platforms (e.g., Snowflake, Databricks ecosystems)

• Networking, security, and cloud architecture patterns

• Proven experience in:

• Production support environments (L2/L3 support)

• Incident management and RCA processes

• Strong knowledge of:

• RBAC, IAM, encryption, governance, compliance frameworks

• Excellent communication, documentation, and stakeholder engagement skills

Preferred Qualifications

• Experience in Financial Services / regulated environments (e.g., FFIEC, SOC2, etc.)

• Exposure to multi-tenant or shared enterprise platform models

• Experience supporting SaaS-based data platforms

• Familiarity with:

• Snowflake ecosystem

• Data governance tooling

• Observability and monitoring frameworks

• Experience working in customer-facing or consulting roles

• Awareness of AI/ML-driven automation and platform efficiencies

• Experience in platform onboarding, enablement, and adoption programs

Leadership & Behavioural Competencies

• Strong ownership mindset with accountability for platform stability and outcomes

• Ability to operate effectively in a controlled, process-driven enterprise environment

• Strong collaboration and influencing skills across global teams

• High attention to documentation quality, audit readiness, and governance alignment

• Continuous focus on automation, efficiency, and operational improvement

Success Measures

• Consistent achievement of SLA/SLO targets for platform uptime and reliability

• Measurable reduction in:

• Manual operational tasks

• Sev-1 and critical incidents

• Improved platform onboarding time and user adoption

• Enhanced automation coverage and operational efficiency

• Demonstrable cloud cost optimization and governance adherence

• Strong audit outcomes with minimal compliance gaps

Additional Notes

This role is part of the Cloud Platform Engineering (CPE) organization

Core focus areas include:

Platform enablement

Governance and controls

Operational excellence

Code development is not expected; emphasis is on infrastructure, automation, and operations

CPE delivers runbooks and operational guidance (no application code reviews)

About State Street:

What we do. State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

Work, Live, and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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