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About this Clinical Design Satisfaction Analyst role at Envista Holdings

Envista Holdings · Onsite · Heredia, Heredia, Costa Rica


Job Description:

ABOUT ENVISTA HOLDINGS CORPORATION

Envista is a global leader in the dental industry, uniting more than 30 trusted brands—including DEXIS, Kerr, Nobel Biocare, and Ormco—under one mission: partnering with dental professionals to improve patients’ lives. With a heritage of category-defining innovation, our brands have shaped modern dentistry: Nobel Biocare introduced the first dental implant, Ormco is a pioneer in both traditional and digital orthodontics, DEXIS has long been at the forefront of 2D, 3D and intraoral imaging, and Kerr has supported clinicians for over 135 years.  Our high-performing culture is underpinned by our CIRCLe Values and the Envista Business System.  Guided by these, we deliver a comprehensive portfolio of technologies, consumables, and services that empower clinicians to provide confident, efficient care—today and for the future.  Learn more at http://envistaco.com.

 

Position Summary

Produces dental products typically using computer-aided design software and in line with the requirements. Oversees the design, development, and maintenance of the operations information systems to monitor digital efficiency. Maintains drafting standards, design protocols, and procedures. Maintains and works in a safe, reliable, cost-effective manufacturing operation to produce the required product volumes, with full regard for health, safety and stakeholder concerns.

Job Requirements:

Minimum Qualifications

  • Completed Degree in Dentistry (Licenciatura Completa).
  • Professional proficiency in English (C1).
  • Certification in applicable operational processes, with demonstrated performance against established quality and productivity expectations.
  • 1+ year of experience in clinical case design, digital treatment planning, quality process execution, or clinical case investigation.
  • Strong analytical skills with the ability to interpret clinical and operational data, identify trends, and communicate actionable findings.
  • Effective written and verbal communication skills, with the ability to document clinical decisions and collaborate across functions.
  • Proficiency with Microsoft 365 applications and experience using electronic document management or comparable quality systems.
  • Experience with clinical calibrations, appeal resolution, corrective and preventive actions, or quality improvement initiatives.

 

Preferred Qualifications

 

  • Working knowledge of root-cause analysis and structured problem-solving methodologies, including 5 Whys and Fishbone analysis.
  • Ability to influence decisions and collaborate effectively with clinical, operational, quality, and technical stakeholders.
  • Familiarity with regulatory requirements and quality management systems within dental, medical device, or healthcare environments.
  • Experience using data-visualization, business-intelligence, salesforce, or case-management tools.

 

Core Competencies

  • Clinical judgment and treatment planning knowledge
  • Case investigation and root-cause analysis
  • Data interpretation and trend analysis
  • Quality and customer focus
  • Clear documentation and communication
  • Coaching and knowledge transfer
  • Cross-functional collaboration and influence
  • Continuous improvement and accountability
  • Attention to detail and sound decision-making

#LI-JN1

Operating Company:

Ormco

Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

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About Envista Holdings

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them de

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