About this Client Success Coordinator role at Adcorp
Adcorp · Onsite · Cape Town - Foreshore
Position:
Client Success CoordinatorJob Description:
To ensure staff compliment on site is supplied with the correct PPE per shift.Location:
Cape Town - ForeshoreContract Type:
PermanentMinimum Requirements:
Experience:
- 1+ year admin
- Hospitality background
Qualification:
- Grade 12
- Admin Qualification
Additional Requirements:
- Must have coordinated shifts,
- Knowledge of roast
Roles and Responsibilities:
- Ensure shifts are fully staffed as per client contract requirements;
- Ensure that protective equipment and related documentation is issued;
- Report Injuries on duty;
- Brief all assignees with regards to client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment at client site;
- Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner up to Written Warning and escalated to Client Success Manager as per SOP;
- Monitor and ensure employees are using the biometric or relevant timekeeping system correctly;
- Monitor and manage assignees performance in accordance with their job descriptions and job requirements;
- Monitor attendance and timekeeping of assignees;
- Monitor and manage assignees performance in accordance with their job descriptions and job requirements;
- Communicate and provide feedback timeously to client regularly regarding queries;
- Prevent losses, wastage or misuse of time, materials or equipment;
- Address poor performance;
- Manage teams and disciplinary issues
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