Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Job Purpose

As Channel Development Lead, you will play a key role in developing and executing customer growth strategies across a portfolio of Modern Trade customers in Saudi Arabia.

Working closely with Sales, Category Planning, Marketing and other cross-functional teams, you will identify commercial opportunities, develop customer-specific business plans and translate shopper and market insights into actionable initiatives that drive sustainable growth, market share and profitability.

How You Will Contribute

You will:

Customer & Channel Development

Develop and execute customer development strategies aligned with business priorities and channel objectives.
Build strong relationships with key Modern Trade customers and internal stakeholders.
Identify growth opportunities through customer performance, market trends and shopper insights.
Support the development and execution of Joint Customer Business Plans (JCBPs).
Drive customer-specific initiatives to strengthen category performance and market share.

Commercial Planning & Execution

Partner with Sales and Category Planning teams to develop customer promotional plans and activation calendars.
Translate brand and category strategies into customer-specific commercial initiatives.
Support new product launches, promotional activities and in-store execution plans.
Monitor customer performance against agreed objectives and identify opportunities for improvement.
Ensure effective utilization of trade investments and resources to support profitable growth.

Shopper & Category Insights

Leverage shopper, customer and market insights to identify commercial opportunities.
Analyze customer performance, category trends and competitor activities to support business decisions.
Work closely with cross-functional teams to develop customer propositions that strengthen category growth.
Support initiatives to improve product visibility, assortment and promotional effectiveness.

Stakeholder Collaboration

Work closely with Key Account Managers, Category Planning, Marketing and other commercial teams to ensure alignment on customer priorities.
Collaborate with internal stakeholders to support the execution of customer plans.
Present business recommendations and customer development initiatives to relevant stakeholders.
Ensure alignment between customer requirements and overall business objectives.

What You Will Bring

A desire to drive your future and accelerate your career, along with the following experience and knowledge:

Education

Bachelor’s degree in Business Administration, Marketing, Sales, Economics or a related field.
Master’s degree or MBA is an advantage.

Professional Experience

6–8 years of relevant experience within FMCG, preferably in Trade Marketing, Channel Development, Category Management, Shopper Marketing or Key Account Management.
Strong understanding of the Saudi Arabian Modern Trade landscape and key retail customers.
Experience in customer business planning, promotional planning and commercial execution.
Exposure to Joint Customer Business Planning (JCBP) and customer development strategies.
Experience working with cross-functional commercial teams.
Understanding of category performance, shopper behavior and market dynamics.

Skills & Competencies

Strong commercial and analytical thinking.
Customer relationship management and stakeholder engagement.
Ability to translate market and shopper insights into actionable business plans.
Strong communication, presentation and influencing skills.
Negotiation and problem-solving capabilities.
Ability to manage multiple priorities and work independently.
Results-oriented mindset with a focus on business growth and execution excellence.
Proficiency in Microsoft Excel and PowerPoint.
Familiarity with commercial reporting and analytical tools is an advantage.

Certifications & Additional Qualifications

Professional certifications in Sales, Trade Marketing, Category Management or Business Analytics are advantageous but not mandatory.
Training in negotiation, commercial planning or customer relationship management is an advantage.

More about this role

Job Specifications

Location: Jeddah, Saudi Arabia
Function: Sales / Channel Development
Grade: SG10
Customer Scope: Modern Trade – Cluster A
People Management: Individual contributor role with no direct reports
Travel: As required for customer meetings and business needs
Language: Strong English communication skills; Arabic proficiency is an advantage.

My suggestions before finalizing

There are three points I would validate with the hiring manager before publishing this JD.

1. Years of experience: I’ve proposed 6–8 years for SG10. This is a suggested requirement, not a confirmed Mondelēz grading standard. We could use minimum 6 years to avoid unnecessarily restricting the candidate pool.

2. Customer ownership: The original Workday description emphasizes direct customer relationships and delivering JCBPs. I’ve preserved that while adding the channel development responsibilities. We should confirm whether this person owns the customer development agenda independently or jointly with Key Account Managers.

3. Commercial responsibilities: I’ve included trade investment optimization and promotional effectiveness, but not direct ownership of customer P&L or commercial negotiations because those responsibilities haven’t been confirmed.

 kills

Business Unit Summary

Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. 

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type