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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Senior Business Management Analyst – Technology Rate Setting

Job Description

The Senior Business Management Analyst will support the Technology Rate Setting team, providing financial and Technology Business Management (TBM) expertise for key infrastructure services, including Compute, Database and Middleware.

The role partners closely with Service Owners, Technology, Finance and other stakeholders to manage the financial performance of assigned services, including Total Cost of Ownership (TCO), pricing and rate setting, unit costs, allocation methodologies, benchmarking support, volume drivers and billing support.

Key Accountabilities

• Manage assigned technology services from a TBM and financial management perspective, developing an understanding of the underlying technology, cost structure and consumption drivers.
• Support TCO management and year-over-year analysis, identifying key cost drivers, variances and opportunities and providing actionable insights to Service Owners and executives.
• Develop and support pricing and rate-setting strategies, including analysis of unit costs, volumes and changes in service costs or consumption.
• Monitor the accuracy and completeness of volume and consumption data used for costing, allocations and rate setting, partnering with data and technology owners to resolve issues.
• Support benchmarking activities through data gathering and validation, and partner with Service Owners on roadmap actions to drive year-over-year cost and performance improvements.
• Develop, maintain and enhance allocation methodologies and cost drivers as technology services and consumption models evolve.
• Provide reporting and financial insights to Service Owners and executives, translating complex financial and technology information into clear business insights.
• Investigate and respond to billing, pricing, allocation and consumption inquiries and provide ad hoc financial analysis as required.
• Build strong relationships across Technology, Finance and business partners to support effective service financial management and decision-making.

Qualifications / Skills

• Strong financial and analytical acumen, with experience interpreting costs, financial drivers, trends and variances.
• Fundamental understanding of technology and infrastructure services, with the ability to understand how technology architecture and consumption influence costs.
• Experience with TBM, technology finance, TCO, rate setting, service costing, chargeback/showback or cost allocation is preferred.
• Strong data analysis skills with a focus on data quality, accuracy and financial controls.
• Ability to translate complex financial and technical information into clear, actionable insights for senior stakeholders.
• Strong communication, relationship management and problem-solving skills.
• Ability to work independently, manage multiple priorities and drive issues through to resolution.
• Undergraduate degree and/or relevant professional experience.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):