Job Summary:

Provide real-time support to faculty, staff, and students in the operation of classroom audiovisual systems and related instructional technology. Manage inventory and maintain documentation of equipment used in classrooms.

Essential Functions:

45% Triage classroom issues and requests for support. Report major failures to senior personnel for repair/replacement as necessary.

20% Manage audiovisual inventory. This would include installed classroom equipment, on-hand spares, and items available for check-out upon request.

20% Create and maintain documentation related to classroom operation. Examples include but are not limited to in-room quick reference sheets, website guides, installation manuals.

10% Provide dedicated in-person classroom support for special events and room rentals as required.

5% Assist with scheduling and reservation of video conference capable classrooms.

Required Qualifications:

Education:

Requires some college courses or high school diploma and training in related field. 

Licenses/Certifications/Requirements:

None.

Experience:

Requires a minimum of 6 months of experience and/or training in a computer-related field that would include hardware, software, and networking. Knowledge of the principles of audiovisual technology is a bonus. Good problem-solving skills, and good communication both written and oral required.

Physical Requirements:

Moderate physical effort required involving long periods of standing, walking on rough surfaces, bending and/or stooping; periodic lifting of moderately heavy items (over 25 lbs. -- 50 lbs.).

Working Conditions:

No major sources of working conditions discomfort, standard working environment with possible minor inconveniences due to occasional noise, crowded working conditions, minor heating/cooling or ventilation problems, and/or up to 50% use of PC terminal.

Application Instructions:

In order to be considered for this position, please complete the online application and attach your resume.

Application Deadline: November 16, 2026.

Compensation: The hourly rate for this position is $18.21.

Union Affiliation (if applicable):

For assistance with your application or attachments, please contact the Human Resources representative listed:

________________________________________________________________________

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees.  The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus.  As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search. 

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.