Copilot Studio AI Engineers

Build the Next Generation of AI Solutions at ING

Role Summary
As a Copilot Studio AI Engineer, you will design, develop, and maintain AI agents and solutions using Microsoft Copilot Studio and the broader Microsoft ecosystem.

About the Team
Our AI team helps ING unlock the potential of Generative AI through scalable, responsible, and innovative solutions.

What You Will Do
• Build and deploy AI agents using Microsoft Copilot Studio
• Develop reusable AI components and agentic solution patterns
• Apply prompt engineering best practices
• Design grounding and context-management approaches
• Integrate AI solutions with Microsoft technologies, APIs, and connectors
• Conduct testing, validation, and production deployments
• Troubleshoot issues and drive continuous improvements
• Collaborate with business and operations teams

Required Skills & Experience
• 3–6 years of software development or automation experience
• Proven experience building GenAI solutions with Microsoft 365 Copilot and Copilot Studio
• Strong understanding of AI development methodologies
• Hands-on experience with LLMs, prompt engineering, grounding strategies, and AI agent design
• Experience with API integrations and Microsoft ecosystem technologies
• Strong communication and problem-solving skills

What We Offer
Work on high-impact AI solutions, collaborate with skilled professionals, and shape the future of AI adoption at ING.

How to Apply
Apply through the ING Careers site and submit your application via Workday.

Equal Opportunity
Don't meet 100% of the qualifications? We encourage you to apply. Diverse perspectives help build better solutions.

Job Application Safety Reminder
• Apply only through official ING platforms.
• Communications will come from @ing.com and/or @myworkday.com.
• ING will never request payments or banking details.

About ING
With 65,000 employees and operations in approximately 40 countries, ING empowers people to stay a step ahead in life and business. Join us today.