About this Advisor Learning & Development Consultant role at AIA
Create connections that move people and business forward.
At AIA, your customer insight, commercial expertise and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and turn insight into engaging experiences, trusted relationships and sustainable growth for our customers and communities.
Join us to shape how people engage with health, wellbeing and protection, grow through new experiences and extend your impact across Asia.
About the Role
The individual is primarily responsible for conducting training needs analyses; identifying gaps in advisor knowledge, skills, and mindset; designing and delivering targeted learning solutions; and tracking and measuring training effectiveness to ensure desired business outcomes across all levels.
- SCOPE: New and Tenured Advisors
- Conduct thorough training needs assessments to identify gaps in Advisor knowledge, skills, and mindset.
- Develop and implement innovative and data-driven training solutions that address identified gaps and align with organizational goals.
- Create engaging and effective training materials, including presentations, workshops, e-learning modules, and other relevant resources.
- Collaborate with subject matter experts to ensure accuracy and relevance of training content.
- Monitor and evaluate training program effectiveness, gather feedback, and make continuous improvements based on data-driven insights.
- Implement tracking mechanisms to measure the impact of training on key performance indicators and desired outcomes.
- Stay current with industry trends and best practices in learning and development to introduce fresh ideas and innovative approaches.
- Cascade and accredit relevant advisor training programs to trainers and training managers
- Validates conduct and delivery of advisor training programs done by trainers and training managers
- Other functions: Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements
Minimum Job Requirements:
- Bachelor's degree in Human Resources, Education, Organizational Psychology, or a related field (Master's degree preferred).
- Proven experience in conducting training needs analyses, designing effective training programs, and measuring training impact.
- Strong understanding of adult learning principles, instructional design methodologies, and performance improvement techniques.
- Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences.
- Proficiency in using various training technologies and tools, including learning management systems and e-learning software.
- Analytical mindset with the ability to collect, analyze, and interpret data to inform training strategies.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
- Collaborative and adaptable, with a customer-centric approach to training design and delivery.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
