We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation.

We’re looking for a Manager, Procure-to-Pay & AP Transformation to lead our Accounts Payable team and build reliable, automated financial operations that can scale with Fullscript.

You’ll lead the team responsible for day-to-day AP execution, with your focus on developing people, strengthening controls, and improving the processes and systems behind their work. Working across Finance, Partner Managers, Distribution Centers, and ERP system teams, you’ll help connect purchasing, goods receiving, invoice matching, and vendor payments into an accurate, efficient procure-to-pay process.

You’ll thrive here if you’re a people leader with a proven track record of AP transformation in a business that purchases, receives, and sells physical goods. You understand the operational details, see where processes break down, and know how to build better ways of working.

• Lead the team responsible for invoice processing, vendor payments, disbursements, and reconciliations, setting clear priorities and ensuring accurate, timely execution.
• Coach and develop Accounts Payable Specialists through regular feedback, clear expectations, and accountability.
• Drive procure-to-pay improvements across purchasing, goods receiving, invoice matching, and payment workflows in partnership with Finance, Partner Managers, and Distribution Centers.
• Build reliable, automated processes that reduce manual work, prevent recurring errors, and support growing transaction volumes.
• Strengthen controls across purchase orders, approvals, payments, employee expenses, and corporate card activities.
• Guide the resolution of complex invoice and payment discrepancies, addressing root causes across purchasing, receiving, and AP.
• Support cash flow planning through team oversight of vendor obligations and payment timing.
• Partner with Finance and ERP system teams to improve ERP, EDI, and AP integrations and workflows.
• Establish and monitor measures of accuracy, timeliness, and process performance to guide improvements.
• Oversee AP support for audits, required tax filings, and financial reporting.
• Drive practical adoption of AI and automation to improve accuracy and make AP operations more scalable.

• 7+ years of experience in Accounts Payable, accounting, or related financial operations, including management responsibility for an AP team.
• A proven track record of leading AP transformation, with measurable improvements in automation, accuracy, efficiency, or controls.
• Experience managing procure-to-pay processes in an inventory-based business, such as wholesale, distribution, retail, or e-commerce.
• A strong understanding of how purchase orders, goods receipts, invoice matching, and vendor payments connect, including how to resolve discrepancies across those workflows.
• Experience developing teams and delivering results through clear priorities, coaching, and accountability.
• Experience working with ERP systems such as NetSuite or similar platforms, and EDI tools or integrations that support purchasing and invoice workflows.
• Strong knowledge of Accounts Payable processes, financial controls, and compliance requirements.
• Strong analytical and problem-solving skills, with the ability to turn recurring operational issues into lasting process improvements.
• Clear communication skills and the ability to lead improvements across teams.

• Hands-on experience with NetSuite in an Accounts Payable or finance environment.
• Experience with SPS Commerce EDI, including supporting integrations, transaction flows, or issue resolution.
• Experience leading ERP, EDI, or AP system implementations or significant workflow improvements.
• Experience scaling financial operations in a growing, mid-sized business.
• Experience applying AI tools to financial operations with appropriate controls and oversight.

• Remote-first flexibility to work where you work best, with Ottawa or Toronto preferred for this role.
• Flexible PTO and competitive pay, because work-life balance matters
• RRSP/401k match and competitive compensation packages to invest in your future
• Premium benefits package with customizable coverage, paramedical services, and an HSA.
• Fullscript discounts to save on high-quality wellness products
• Continuous learning opportunities to grow your skills and career

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What to Know Before You Apply

We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.

A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected].

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.