Job Description Summary

Responsible for performing Accounts Payable activities to ensure accurate and timely processing of vendor invoices and payments. Reviews transactions, researches discrepancies, performs reconciliations, and works with vendors and internal stakeholders to resolve outstanding issues.

The role supports multiple AP processes and business entities, ensuring transactions are processed in accordance with established procedures, internal controls, service level agreements, and business requirements. The analyst also contributes to process improvements, data quality, reporting, and resolution of aged or complex AP items.

Position Summary

Performs end-to-end Accounts Payable activities, including invoice review and processing, PO and non-PO transactions, vendor account research, payment-related activities, reconciliations, and resolution of exceptions.

The position requires the ability to independently research discrepancies, identify root causes, communicate with internal and external stakeholders, and resolve routine and moderately complex AP issues while escalating matters that require additional support or decision-making.

Duties and Responsibilities

1. Accounts Payable Processing

• Process and validate invoices and other AP transactions accurately and within established SLAs.
• Review invoices and supporting documentation to ensure compliance with PO, payment, and business requirements.
• Research and resolve invoice exceptions, including PO, pricing, receiving, vendor, and coding discrepancies.
• Process assigned AP transactions across applicable business processes and entities.
• Ensure appropriate documentation and approvals are available before processing transactions.

2. AP Reconciliations & Exception Management

• Perform vendor account and AP reconciliations to identify discrepancies, outstanding items, and unusual balances.
• Research aged POs, open items, unmatched transactions, and other AP exceptions.
• Investigate differences between AP records, vendor statements, payment information, and supporting documentation.
• Follow up with appropriate stakeholders to resolve outstanding items and prevent recurrence.
• Escalate complex or high-risk issues with appropriate analysis and supporting information.

3. Payment & Vendor Support

• Support payment processing activities, including standard and exception payment requests, as applicable.
• Research payment status, rejected or returned payments, voids, reissues, and other payment-related issues.
• Review vendor statements and investigate outstanding balances or discrepancies.
• Respond to vendor inquiries and coordinate with internal teams to resolve payment and account issues.
• Maintain accurate documentation related to vendor and payment inquiries.

4. AP Process & Business Support

• Support assigned AP processes and business requirements, including activities related to PO management, payment monitoring, vendor accounts, and other AP operational activities.
• Work closely with Procurement, Receiving, Treasury, Accounting, business units, and other stakeholders to resolve AP issues.
• Monitor assigned workloads and prioritize activities based on SLA, aging, business impact, and payment deadlines.
• Maintain accurate trackers, reports, and supporting documentation for assigned processes.

5. Controls, Compliance & Data Accuracy

• Follow established AP policies, procedures, and internal controls.
• Identify and escalate potential control issues, duplicate transactions, unusual activity, or other financial risks.
• Maintain accurate and complete transaction documentation.
• Ensure AP data and supporting records are accurate and maintained in accordance with established procedures.

6. Continuous Improvement

• Identify opportunities to improve AP processes, reduce manual work, eliminate recurring issues, and improve service levels.
• Participate in process improvement, automation, standardization, and data-quality initiatives.
• Maintain and update process documentation and SOPs for assigned activities.
• Support reporting and metrics used to monitor AP performance and identify opportunities for improvement.

7. Stakeholder Management

• Serve as a point of contact for assigned AP processes and transactions.
• Build effective relationships with vendors and internal stakeholders.
• Communicate issues, root causes, required actions, and expected resolution timelines clearly and professionally.
• Collaborate with team members and cross-functional partners to achieve service level and quality objectives.

Requirements

• Minimum High School Diploma or GED required.
• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• 2–4 years of experience in Accounts Payable, Accounting, or a related Finance function.
• Experience processing invoices and resolving AP exceptions.
• Experience with PO processing preferred.
• Experience performing account or transaction reconciliations.
• Experience researching payment, vendor, or invoice discrepancies.
• Experience working in an ERP or financial system such as Workday preferred.
• Experience using AS-400/SUS preferred.
• Shared services or multinational environment experience preferred.

Abilities and Skills

• Working knowledge of Accounts Payable concepts, processes, and controls.
• Strong analytical and problem-solving skills.
• Ability to research transactions across multiple systems and identify root causes.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet established SLAs.
• Ability to work independently on routine and moderately complex issues.
• Strong written and verbal communication skills in English.
• Effective vendor and stakeholder management skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to use data and reporting to identify trends, discrepancies, and process improvement opportunities.
• Ability to recognize when an issue requires escalation and provide appropriate supporting analysis.
• Customer-service and continuous-improvement mindset.