Youth Support Worker

Location : Bundaberg

Casual

Be the Difference in a Young Person's Life

The Salvation Army is seeking compassionate and dedicated Youth Support Workers to join our Bundaberg team. You’ll provide practical, emotional and crisis support to young people experiencing homelessness, disadvantage and complex life circumstances.

Working in a supportive 24/7 residential environment, you’ll play an important role in creating a safe and welcoming space where young people feel heard, respected and supported to achieve their goals.

Why this role matters

The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.

What You'll Do

As a Youth Support Worker, you will:

• Build positive, respectful and trusting relationships with young people
• Provide practical, emotional and crisis support in a 24/7 residential environment
• Support young people to develop independence, confidence and life skills
• Assist with implementing support plans and case management goals
• Encourage participation in wellbeing, recreational and life skills programs
• Assist young people to access housing, education, employment, health and community services
• Support young people to strengthen positive family and social connections
• Advocate for young people and help them navigate services and support systems
• Maintain accurate case notes, records and documentation
• Promote a safe, inclusive and supportive residential environment
• Respond appropriately to challenging situations and crisis presentations
• Work collaboratively with colleagues, external services and community partners
• Contribute to a positive team culture focused on achieving meaningful outcomes for young people

What We're Looking For

We’re looking for people who are:

• Compassionate, resilient and genuinely passionate about working with young people
• Patient, approachable and able to build rapport with young people from diverse backgrounds
• Strong communicators with excellent interpersonal skills
• Comfortable working in a fast-paced and sometimes unpredictable environment
• Able to remain calm, professional and solution-focused during challenging situations
• Confident in setting appropriate boundaries while maintaining respectful relationships
• Reliable, adaptable and able to work effectively as part of a team
• Committed to supporting young people to make positive and sustainable changes in their lives
• Aligned with The Salvation Army’s values and commitment to supporting people experiencing vulnerability and disadvantage

Essential Requirements

• Minimum Diploma in Youth Work, Community Services, Social Work or a related discipline
• Current Queensland Driver Licence
• Current Queensland Working with Children Check (Blue Card)
• Current First Aid Certificate, or willingness to obtain
• Ability and willingness to work across a 24/7 roster, including weekends, evenings, overnight and public holidays where required

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Flexible working arrangements
• Access to EAP and health & wellness initiatives
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration