For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

For more information, please visit www.youthvillages.org

Program Overview: 
 
The High Fidelity Wraparound (HFW) model is an evidence-based, team-driven care management approach designed to support youth and families with complex behavioral and health needs. Serving youth ages 3 to 17, HFW provides coordinated, strengths-based support that empowers families to achieve long-term stability, resilience, and success in their homes and communities. Rooted in the principles of “Family Voice, Family Choice,” this program ensures that services are youth-guided and family-driven.  

Youth and families collaborate with providers and natural supports to form a personalized team. Together, they develop and monitor a plan of care tailored to the family’s unique needs and goals. Goals can include building coping and problem-solving skills, creating safety plans, strengthening family relationships, improving school engagement, and enhancing formal and natural support networks.  

 
Essential Duties and Responsibilities:  

The High Fidelity Wraparound Family Support Partner: 

• Educates families, providers, and the community about the Wraparound process 
• Provides education and assistance in navigating the child serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care, etc.) 
• Facilitates and assists in identifying formal and informal community resources, support, coaching, and training for parents and guardians 
• Empowers each family to make their own decisions and take control of their life 
• Assists each family in learning how to problem solve, set goals, make decisions, and advocate for themselves 
• Helps youth and parent/guardian to articulate the youth’s/family's strengths, needs, and goals 
• Schedules at least one face-to-face meeting with family to aid the youth and parents/guardians in preparing for the first Wraparound Child and Family Team meeting. 
• Attends appropriate meetings as requested by the youth, parents, or guardians 
• Attends community meetings as required under grant or contract deliverables 
• Attends the North Carolina Family Partner quarterly meeting 
• Completes all required reports and other paperwork as directed 
• Completes accurate and timely documentation in an electronic medical record system (EMR) 
• Works in collaboration with Wraparound Coach/Supervisor and Wraparound Facilitator to strengthen Wraparound Team rapport and overcome challenges 
• Other duties as assigned 

Additional Information:  

• Schedule is flexible and non-traditional as it is based around the availability of youth and families served.  
• Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance. 
• Community-based staff will be reimbursed for applicable mileage. 

Salary

$53,760 / salary based on education and clinical license

Qualifications:

Please refer to the requirements below to ensure that your education and experience meet both qualifications. 

• Lived experience as being a parent or primary caregiver of a youth with special needs relating to mental health, behavioral, or substance abuse needs (this does not include professional work experience)

AND

• One of the following educational/experiential combinations:
  • Bachelor’s degree in a social services discipline from a college/university and one (1) year of experience working with children/adolescents/transition age youth
  • Associate’s degree in a social services discipline from an accredited school and one (1) year of experience working with children/adolescents/transition age youth
  • High school diploma or GED and a minimum of five (5) years of experience working as a primary caregiver with children/adolescents/transition age youth

Youth Villages Benefits

• Medical, Dental, Prescription Drug Coverage and Vision

• 401(k)

• Time off:

• • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)

  • 12 paid sick days per year

  • 11 paid holidays

• Paid Parental Leave

• Mileage & Cell Phone Reimbursement (when applicable)

• Tuition reimbursement and licensure supervision

• Growth & development through continuous training

• Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.