Jobs Companies TD Bank Wealth Contact Center Intern / Co-Op (Winter 2027)

Über diese Wealth Contact Center Intern / Co-Op (Winter 2027) Stelle bei TD Bank

TD Bank · Vor Ort · Markham, Ontario

Role Type:

Internship/Co-op

Work Term:

Fall/Term 1

Work Location:

Markham, Ontario, Canada

Hours:

37.5

Pay Details:

$48,000 - $68,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The North American Contact Centre (NACO) is comprised of over 6500 employees across North America supporting over 50MM annual live customer / client contacts and 200MM+ automated contacts across four lines of business (TD Insurance, Wealth, TD Bank & TDCT). In the Wealth Contact Centre, we service over a million customers, supported by 1300+ wealth professionals across three distinct lines of business (Direct Investing, Money-In Advice, and Financial Planning Direct). 

 

Job Description 

About This Role 

 

Reporting to the Senior Manager, Service and Performance Effectiveness, the successful candidate will collaborate with a variety of partners across Wealth and the Contact Centre to plan, develop, manage, and execute on our client and colleague irritant programs. 

 

Responsibilities include: 

 

  • Identification and tracking of process irritants and points of friction  

  • Thought leadership with goal to transform the way we do our work contributing to a white glove experience for our valued clients  

  • Delivering process and workflow solutions 

  • Influencing partners to deliver enterprise tools meeting the needs of the next generation contact centre 

  • Inventory and rank the top process barriers and top workflow optimization needs  

  • Analyze data trends and provide insights and recommended solutions 

  • Work with team members on reporting and analytics, support team with BAU activities 

 

Job Requirements 

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have: 

  

Qualifications/Skills/Experience: 

  • Confidence and the ability to lead and manage a significant business management workstream in an area of moderate risk, complexity, and scope 

  • Commitment to ensuring there is an integrated approach with other business management areas, broader organization, and enterprise wide 

  • Readiness to focus primarily on short to medium term strategy 

  • Adaptability to deep knowledge and understanding of the business process constraints, organizational practices, and disciplines 

  • Sound to advanced knowledge of external competition, industry, and market trends in relation to your own function or business 

  • Strength in interacting closely with business leaders to both optimize resources and leverage TD's operating model to maximize efficiency, effectiveness, and scale 

  • Expanded knowledge of Investment solutions, services, markets, and key competitors 

  • Exceptional listening & communication skills 

  • Ease working in a fast pace environment supporting front line teams 

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.


Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet
Bereit, sich bei TD Bank zu bewerben?
Bei TD Bank bewerben

Über TD Bank

US Labor & Employment Posters | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environm

Alle Jobs bei TD Bank ansehen →

Ähnliche Jobs

TB
Senior Audit Group Manager - Liquidity Risk
TD Bank
⚡ Früh bewerben New York, New York Vor Ort $123,880–$201,290
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD Bank
⚡ Früh bewerben Vancouver, British Columbia Vor Ort CA$45,700–CA$61,000
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Associate Planner
TD Bank
⚡ Früh bewerben Toronto, Ontario Vor Ort CA$60,000–CA$70,000
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Sr. IT Ops Analyst (Azure Public Cloud Operations)
TD Bank
⚡ Früh bewerben Toronto, Ontario Vor Ort CA$81,600–CA$115,200
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Associate, Global Multi-Asset Strategy Team - TD Asset Management
TD Bank
⚡ Früh bewerben Toronto, Ontario Vor Ort CA$120,000–CA$150,000
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Premier Banker- West Springfield
TD Bank
⚡ Früh bewerben Springfield, Virginia Vor Ort $57,720–$86,320
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Customer Experience Associate- French Language Skills are Considered an Asset.
TD Bank
⚡ Früh bewerben Whitehorse, Yukon Vor Ort CA$46,800–CA$58,926
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Mobile Mortgage Specialist
TD Bank
⚡ Früh bewerben Cambridge, Ontario Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.
TB
Account Manager, Small Business
TD Bank
⚡ Früh bewerben Montréal, Québec Vor Ort $69,700–$98,400
● Neu 👁 Gesehen ✓ Beworben vor 1 Tg.

Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

Mehr Jobs bei TD Bank

Alle Jobs bei TD Bank ansehen →

Jetzt bewerben
🤖

Moment — langsam

JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Verschaffe dir einen Vorsprung bei der Jobsuche.

Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

Dem Kanal beitreten — kostenlos