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Job Details

What is the compensation?

(G25 - G29) $24.25 - $40.64 per hour (depending on qualifications)

Provo City offers generous employer-paid health insurance; retirement and pension plans, including 401k and 401k matching; paid leaves, including vacation, sick, holidays, bereavement, and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena, a Provo Library card, 50% off green fees at Timpanogos Golf Course, a 4/10 work schedule​, and others. For more information about benefits click here.

What are the main duties?

Apprentice Operator: Assist in excavating ground for water mains, service lines, fire hydrants, valves, water meters, and other related facilities and objects; assist with placing traffic cones, signs, and barricades for the protection of employees and members of the public; assist in the installation, maintenance, and repair of water mains, service lines, fire hydrants, fountains, sprinklers, and water meters; may rebuild and test large meters, change out meters, and assist with billing inquiries; assist in the maintenance and repair of equipment and in thawing frozen pipes; follow safety protocol; assist with record keeping; assist with operating hydro excavator; perform other duties as needed.

Operator I: Independently perform all duties required of an apprentice water systems operator; assist in digging and filling trenches using a backhoe and front-end loader; assist with repairing leaks in pipes; install water meters, angle meter valves, meter boxes, rings and lids, pipes, copper tubing, meter yokes, flanges, flair and compression fittings, joints, main line repair clamps, and service taps on small to mid-size pipes; identify abnormal conditions and resolve basic operation issues; perform other duties as needed.

Operator II and Operator III: Independently perform all duties required of lower level water systems operators; cut blacktop and break up pavement prior to excavation; operate boom truck to set pipe; install service taps and water line taps on all sizes of pipes; repair fire hydrants, main line valves, and pressure reducing valves; install, repair, test, program, and calibrate large and remote meters in the shop or field; act as foreman as needed; maintain job records; ensure compliance with job site safety and regulations; assist with training others as needed; perform other duties as needed.

Operator IV: Independently perform all duties required of lower-level water systems maintenance operators. Act as crew supervisor as needed; troubleshoot and repair main leaks and service connections; maintain job records; independently operate valves to repair water line leaks in water distribution system; supervise and training lower-level operators and part-time employees; identify and resolve complex operational issues; assist crew supervisor in ensuring lower-level operators safety procedures and regulations; take lead role in absence of a designated supervisor; lead major projects in the section; cover section in absence of manager; troubleshoot and resolve customer service issues; operate various types of heavy equipment, including snowplows; perform other follow related duties as required. 

What are the minimum requirements?

A high school diploma or equivalent (GED) and a Flagger certificate (must obtain within 6 months of hire) is required at all levels.

Apprentice Operator: One year of experience in general construction or other work requiring mechanical aptitude.

Operator I: One year of professional water operator experience and Grade I Water Distribution Operator certificate. A valid, lawful Class B Commercial Driver License (CDL).

Operator II: Two years of professional water operator experience and Grade II Water Distribution Operator certificate. A valid, lawful Class B Commercial Driver License (CDL).

Operator III: Three years of professional water operator experience and Grade III Water Distribution Operator certificate. A valid, lawful Class A Commercial Driver License (CDL).

Operator IV: Four years of experience in active water resources projects and completion of applicable cross-training and advanced leadership courses. A valid, lawful Class A Commercial Driver License (CDL) with Hazmat endorsement and a Grade IV Water Distribution-Restricted Grade Operator certificate.

Additional education may be substituted for experience as allowed by the State of Utah to qualify for unrestricted water operator certification.

What is the selection process?

Applications will be reviewed in the order they are submitted, with the first screening being held on September 9, 2026. Applicants must meet the minimum qualifications listed above to be eligible for consideration.

If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City?

Provo is a strong, community-centered city with thriving neighborhoods, dedicated residents, and a deep tradition of service and innovation. We build on these strengths by making city government more transparent and efficient, expanding diverse and affordable housing, revitalizing local business districts, and investing in smarter infrastructure and transportation. By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more!

Provo City is an Equal Employment Opportunity employer.