Why join us?

If you're looking for a fulfilling manufacturing career, you've come to the right place. At Knoll, we're searching for dedicated manufacturing talent to support our business growth. We offer a competitive hourly wage, generous benefits that start on your first day, and endless possibilities for career growth. Connect with our hiring team today to learn more.

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Knoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Knoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

POSITION PROFILE

The Warehouse Department provides support to multiple Customers and Sites across Knoll, to include Off-Site Mixing Centers, Logistics, Manufacturing, Materials Management, Accounting, Quality Assurance, Certain Warehouse Assigned Direct Production Functions and UPS Hotlines for rapid response Customer Orders. The Warehouse Operations is a critical support position that focuses heavily on capturing and organizing data, developing, maintaining and using tools to help track and monitor team efficiency and quality, process mapping, process improvement, customer service and general administrative tasks for warehouse operations across all shifts.

ESSENTIAL FUNCTIONS:

• Communicates with customers and sites as necessary, ensuring efficient and effective service and, smooth product flow through, in and out of the warehouse.

• Conducts times studies under the direction of Warehouse Leadership as required.

• Develops presentations, charts, graphs, pivot tables and other data driven tools as needed for the department.

• Ensures current revisions of SOEs and other tools used by warehouse team are posted in applicable areas.

ESSENTIAL JOB RESPONSIBILITIES

• Evaluates data for waste and rework, assesses causes and, reports improvement opportunities to leadership

• Maintains reports and presentations for department KPIs and Metrics as required

• Monitors phone / email and, assists Logistics and Carriers to ensure seamless shipping and receiving flow

• Monitors quality within department via process auditing on the floor and general process observations

• Participates in Continuous Improvement Processes and may occasionally leads such activities

• Performs other duties as necessary in support of department and overall company business objectives

• Provides administrative support to Warehouse Leadership to include Manager / Supervisor, Process Leads

• Responds to requests for warehouse related documentation such as photographs, BOLs, transfer packets etc

• Works closely with Process Leads and Warehouse Operators, to resolve receiving, shipping and inventory documentation issues, to include improperly documented monthly cycle counts and adhoc inventory verification requests from Material Planning

• Performs additional responsibilities as requested to achieve business objectives.

EDUCATION REQUIREMENTS

Associates Degree in Supply Chain Management, Logistics, Quality Systems Management, or Business Management Required.

Associates degrees in other disciplines may be considered for this support role and, a combination of 2 to 4 years of experience and training may be acceptable in place of a degree.

REQUIRED SKILLS

• 4 to 6 years experience administratively supporting fast-paced operations in Manufacturing, Warehouse, Fulfillment or Distribution Center environments.

• Basic understanding of inventory control, operational reporting, KPIs and Metrics, FIFO and safety principles for a Warehouse environment.

• Additional experience utilizing online shipment tracking tools.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].