Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.

This #Best8Hours language should be included on all postings, whether or not the position is eligible for a sign-on bonus.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1.    Responsible for the receipt, storage, delivery and inspection of all items received at the receiving dock and stored in the warehouse. 
2.    Follow established policies and procedures for the inspection of incoming materials against order and specification for correctness and defects and arrange for return of defective material. 
3.    Follow established policies and procedures for coordinating the requisition of materials from the warehouse to user departments. 
4.    Responsible for transferring and transporting all materials from Warehouse to user departments. 
5.    Follow established policies and procedures to ensure that the warehouse facilities are kept clean, safe and orderly at all times. 
6.    Place orders via computer for Warehouse stock items.
7.    Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy.  Understand and comply with all information security policies and procedures at all times. 
8.    Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.  Maintain a professional work environment with supervisors, managers and staff.
9.    Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
10.    Must complete all required SGC Training programs within nine (9) months from commencement of employment.
11.    Attend all necessary meetings.
12.    Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS: 

Education/Experience:
1.    Must be 18 years of age or older upon employment.
2.    High school diploma or its equivalency preferred.
3.    Previous customer service experience preferred.
4.    Previous experience in warehousing.
5.    Computer literate.
6.    If required to drive for SGC business, must possess and maintain a valid driver’s license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.

Language Skills and Reasoning Ability:
1.    Must possess excellent communication skills. 
2.    Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3.    Must have the ability to deal effectively and interact well with the customers and employees.
4.    Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted.
1.    Must be able to stand, walk, and move through all areas of the casino.
2.    Must be able to lift up to eight (80) pounds.
3.    Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
4.    Tow motor experience
5.    Operates pallet jacks and various materials handling equipment.

Salary Starting Rate:

Compensation is negotiable based on experience and education.
 

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.