Job Qualifications

Education: High School Graduate, Graduate of an accredited college/university is preferred

Experience: 2 years experience in recruitment & management of volunteers, preferred. Hospice/Healthcare volunteer administration preferred.

Skills:

• Ability to establish and maintain effective working relationships with the IDT and the lay and professional public

• Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications

• Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting

Transportation: Reliable transportation and valid and current driver’s license and auto insurance

Environmental and Working Conditions: Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care. Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather.

Physical and Mental Effort: Sitting is required. Requires ability to handle stressful situations in a calm and courteous manner at all times. Requires working under some stressful conditions to meet deadlines and agency needs.

Essential Functions:

• Recruits, selects, trains and coordinates hospice volunteers.

• Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.

• Develops the volunteer program through collaboration with the IDT and administration personnel.

• Provides volunteers per the Hospice patient’s Plan of Care. Monitors the volunteers’ adherence to the patient’s plan of care.

• Promotes Agency philosophy to ensure quality of care.

• Establishes a public relations program to foster good working relations with the volunteers & the community.

• Carries out other duties as assigned by the IDT.

• Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs.

• Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs. 

• Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer.

• Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies

• Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement

• Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual.

• Carries out all duties outlined in the Volunteer Coordinator Manual.  

• Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager.

We aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance.

Traditions Health is becoming The Care Team, aligning with a leading provider of hospice care, committed to providing the best possible care to their patients and families, and employees. Candidates selected for this position will transition to employment with The Care Team effective January 1, 2026. You will have the opportunity to contribute to meaningful work,  supported by The Care Team values, resources, and commitment to caring for the communities we serve.

You will be offered The Care Team benefits plan with PTO starting January 1, 2026. 

About The Care Team

At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life’s most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com

Compensation Range:

Traditions Health is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits for eligible employees include:

• Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.

• Health Savings Account with employer contribution

• Company sponsored life insurance

• Supplemental life insurance

• Short and long-term disability insurance

• Accident & Critical Illness

• Employee Assistant Program

• Generous PTO (that increases with your tenure)

• 401(k) Retirement Plan with Employer Match

• Mileage reimbursement

• Continuing education opportunities

Equal Employment Opportunity:

Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.