POSITION SUMMARY: 

Essential Duties and Responsibilities:

• Manage work to tight deadlines, while maintaining both speed and accuracy.
• Gather data and conduct on-line research of required information for medical professionals applying for new state licenses.
• Maintain excellent relationships with licensing boards
• Ensure that details involved in completing licensure are accomplished according to team guidelines in an efficient, proactive manner.
• Provide excellent customer service via verbal and written correspondence.
• Provide backup to all members of the team as necessary. 
• Provide consistent and thorough updates on licensing process to medical professionals and internal sales teams.
• Prioritize work using internal software application.

This critical role helps obtain licensing for medical professionals to meet our client needs. 

• Maintain complete and accurate records of all activities.

Non-Essential Duties and Responsibilities:

• Assists with special projects as directed.
• Performs other duties as assigned.

Minimum Qualifications:

Education/Licensing/Certification:

• A minimum of a high school diploma.
• Associates degree or Bachelor’s degree preferred.

Experience:

• A minimum of 2 years of experience in customer service preferred.

Knowledge and Skills:

• Proficient Microsoft Office Suite and ability to learn proprietary software
• Ability and willingness to cover interim staffing gaps.
• Willingness to expand working knowledge of the locum tenens business and stay informed about market and competitive issues through research and professional networking.
• Willingness to take classes and participate in learning opportunities, both within and outside the company.
• Ability to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Ability to make critical decisions while following company procedures.
• Is positive, approachable, and a professional representative of VISTA Staffing Solutions.
• Ability to take direction and perform tasks efficiently and in a timely manner.
• Ability to perform work accurately and thoroughly.
• Ability to adapt to change in the workplace.
• Ability to communicate effectively with others both verbally and in writing.
• Ability to understand and meet performance metrics as outlined.
• Ability to pay attention to the minute details of a project or task.
• Possessing the trait of being organized or following a systematic method of performing a task.
• Ability to utilize the available time to organize and complete work within given deadlines.