Job Description

About Acrisure 

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary: 

Acrisure is seeking a Vice President, HR Technology & Automation to lead the strategy and evolution of our global HR technology ecosystem. Reporting to the SVP, Human Resources, this executive will set the vision for the systems, data, automation, and AI capabilities that enable HR to operate at scale and deliver an exceptional employee experience.

This role combines strategic vision with strong operational leadership. The Vice President will build and lead a high-performing global team, modernize HR technology and ways of working, expand automation and AI, strengthen data-driven decision-making, and translate technology investments into measurable business outcomes.

As a member of the HR leadership team, this leader will partner closely with Information Technology, Finance, Cyber Security, and other enterprise leaders to align priorities, investments, architecture, and governance. The role oversees the HR technology budget and a global delivery model spanning employees, contractors, consultants, and managed service partners. Travel up to 25%, including international.

Responsibilities:

• Strategic leadership: Set the multi-year HR technology vision and roadmap with the SVP, Human Resources and HR leadership, aligned to enterprise priorities and balancing foundational run-and-improve work with transformative investment in new technology and AI, and review it with them regularly. Translate strategy into clear investment cases and measurable outcomes, and keep senior leaders informed of progress, trade-offs, and risks.

• Leadership and talent: Build, lead, and retain a high-performing global organization; develop leaders of leaders and a culture of accountability, ownership, and service. Shape the organization and sourcing model, across employees, contingent talent, and partners, to scale with demand, with clear roles and decision rights.

• Driving outcomes: Establish transparent intake, prioritization, and governance so the highest-value work is done first and capacity is used well. Define success measures for every major initiative and hold the organization accountable for delivering on time, on budget, and with measurable value.

• Process excellence and standard work: Establish standard work, playbooks, and quality standards across delivery, release, and support, so results are consistent and repeatable. Lead the twice-yearly Workday release cycle and testing, with training that drives adoption of new capabilities. Foster a culture of continuous improvement, using data to remove friction, shorten cycle times, and raise service quality.

• Automation and AI: Set and lead the automation and AI strategy across HR, advancing our technology stack and expanding self-service and delivering measurable reductions in manual work at scale. Establish responsible AI governance with Legal, Security, and Privacy, and scale proven use cases with discipline.

• Collaboration and partnership: Serve as a trusted advisor to HR leadership, bringing leaders into key decisions early and building shared ownership of priorities. Work in concert with Information Technology, Finance and finance systems, Cyber Security, and procurement leaders, aligning roadmaps, architecture, and standards through joint planning so HR technology advances as part of one enterprise strategy. Partner closely with HR shared services and payroll so technology supports accurate, on-time pay and a consistent employee experience.

• Platforms, partners, and financial stewardship: Own the health, architecture, and evolution of HR’s technology platforms and their integration with enterprise systems, keeping the foundation stable while modernizing the stack for AI and scale. Lead vendor and partner strategy, selection, and performance management. Own the HR technology budget as a strong financial steward: build investment cases, manage total cost of ownership, optimize licenses and contracts, and track the return on every major investment.

• Risk, controls, and transparency: Ensure strong controls, data privacy, and security across countries and partners, including compliance with GDPR, UK GDPR, and other data protection requirements, vendor security assurance, and data residency. Partner with Internal Audit on audit readiness. Raise risks and issues early and openly, especially those affecting pay or the employee experience, with a clear plan to resolve them.

• Employee and manager experience: Define the end-to-end digital experience across the employee lifecycle, using journey mapping, adoption, and satisfaction measures to guide investment.

• People data and analytics: Establish a single, trusted source of people data, with clear data ownership, quality standards, and governance, enabling self-service reporting and people analytics for leaders.

• Acquisition integration: Build a repeatable playbook to bring acquired companies onto HR platforms quickly and consistently, with defined timelines and success measures.

• Service management and resilience: Set service levels for HR systems support, with incident, problem, and change control practices and business continuity plans for critical HR processes.

Requirements:

Required Qualifications

• Deep, hands-on expertise with Workday HCM, including leading it at enterprise scale, with working knowledge of integrations, reporting, and security sufficient to guide architecture decisions.

• A proven record of leading large-scale technology transformation and delivering measurable business outcomes.

• Experience building operating models that bring discipline to intake, prioritization, governance, and benefits measurement.

• Experience establishing standard work and continuous improvement in a technology or shared services organization.

• A track record of scaling automation and AI in a large organization.

• Strong financial stewardship, including owning a technology budget, building investment cases, and managing vendors, contracts, and total cost of ownership.

• Executive presence and the ability to influence senior leaders and build strong partnerships across organizational boundaries, including Technology, Finance, and Cyber Security.

Education and Experience:

Required Qualifications

• Bachelor’s degree in information systems, business, HR, or a related field, or equivalent experience. 

• 12 or more years in HR technology or enterprise applications, including 5 or more years leading global, multi-level organizations of people across regions and time zones.

Preferred Qualifications

• Lean, Six Sigma, or similar process improvement experience.

• Experience integrating acquired businesses in a high-growth or financial services environment.

• Workday certification, or experience with Workday Extend or Prism Analytics.

• Experience applying generative AI in HR service delivery, such as virtual agents and knowledge management.

• ITIL, PMP, or SAFe certification.

• Advanced degree.

• Experience with ServiceNow HR Service Delivery.

• Experience with Phenom (talent acquisition) and Sana (learning) platforms.

• Experience with test automation and change-impact tools, such as Kainos Smart Test and Coraa.

• Experience selecting and managing Workday services and implementation partners, including running an RFP.

#LI-hybrid

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.