Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Purpose of the role

Act as the regional subject matter expert of Employee Relations (ER) for the Asia Pacific region, ensuring full compliance of internal global and regional guidelines, external regulations and labour union agreements, and contributing to the bank’s aspiration of being a preferred employer. ER related matters include but not limited to workplace investigation, consequence management, dispute / conflict mediation, employee conduct and grievances management, collective bargaining and labour union relationship management, oversight of communications for critical staffing activities (e.g., reduction in force and involuntary terminations) and support to strategic organizational change initiatives.

Job Responsibilities:

• Develop and support ER strategies in alignment with MUFG direction/vision

• Develop, implement and maintain regional ER policies, guidelines and risk management governance relevant to People / ER related areas

• Collaborate and support local HRs to develop and implement ER-related policies and procedures.

• Benchmark and provide guidance on country’s ER-related policies and guidelines

• Ensure follow-through on consequence recommendations including the ARP impacts concluded by Red Flag Committee

• Enhance ER capability amongst the HR Business Partners (HRBPs) and Country HRs

• Advise and assist HRBPs in the initiation, documentation and implementation of reduction in force events

• Investigate employee complaints and concerns, including allegations of harassment, discrimination, and retaliation

• Document case research, findings and conclusions in the case management system thoroughly

• Provide expert consultation, guidance and coaching to local HR/ stakeholders on high risk/complex issues to assist resolve, minimize disputes, costs and implement changes as when required

• Provide ER guidance, support & solutions to employees and managers as assigned to address concerns, resolve complaints and respond to questions while ensuring adherence to internal global, regional and external policy and regulation

• Partner with Compliance to manage Red Flag and any HR-Compliance related cases

• Liaise with relevant stakeholders (GHR COEs & leadership team, Legal & Control Functions and Management) on implementation of regional ER policies and guidelines and strategic organizational change initiatives

• Develop strong stakeholder management with key stakeholders within MUFG

• Relationship management with external HR counterparts to keep abreast of ER trends

• Ensure a coordinated and consistent approach to ER matters and handle in compliance with established internal regional and global guidelines/procedures, and employment laws and regulations.

• Leverage training program or knowledge transfer platform to build internal capabilities

• Evaluate and assess ER trends arising within business areas using analytics to identify emerging themes and develop forward-looking, preventative programmes

• Anticipate, consolidate, report, mitigate and monitor ER risk at both case and organisational level

• Serve as a resource and advisor to basic policy application, process implementation, other projects and initiatives as necessary

Job Requirements:

• Degree Qualified

• At least 7 years of ER experience covering multi-regions

• Candidates with ER experience in the banking and finance industry would be preferred

• Significant knowledge and experience in employment law or ER within a regulated, complex financial service environment

• A strong ER knowledge including labor ordinance and collective bargaining agreements in key markets in Asia Pacific

• Experience in assessing risks with ER issues and take appropriate steps to achieve resolution of ER cases within the legal and regulatory framework

• Excellent interpersonal, analytical and problem-solving skills

• Experience with end-to-end ER case management including extensive experience conducting complex investigations, handling employee disciplinary matters and cases involving multiple stakeholders

• Excellent verbal and written communication skills

• Excellent Microsoft Office skills

• Client focused providing sound advice and solutions

• Ability to manage, organize and prioritize multiple cases, projects or activities simultaneously

• Structured thinking and presentation capability

• Detail-oriented, results driven and analytical

• Creative and innovative work approach

• Flexible in adapting to a dynamic and fast paced environment

• Proactive, motivated, positive attitude 

• Proven counseling, coaching, conflict resolution and advisory skills balanced with influencing techniques

• Comfortable advising in ambiguous situations and advise accordingly

• Ability to maintain confidentiality and inherent application of discretion

• Ability to maintain neutrality and calm demeanor in difficult conflict ridden situations

We regret to inform that only shortlisted applicants will be notified.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.