What is the opportunity?  

This senior regional leadership role will lead, coach and develop a team of business markets sales professionals to support client retention, acquisition and growth, optimizing revenue and providing superior customer service to our small business client segment. You will lead the implementation of strategic initiatives, pursue market opportunities, and profile/enhance RBC’s brand with governments, specific industry segments and community groups. Your priority is to lead your team and work closely with RBC partners to help RBC maintain its dominant position in the marketplace. Your passion in creating success for our small business clients, employees, and communities is the cornerstone of your success in this opportunity.  Ideally, the most suitable candidate will be those individuals who understand the dynamics and financing challenges associated with our small business enterprise community. 

What will you do? 

• Lead the implementation of strategic initiatives and aggressively pursue market opportunities across the region, ensuring RBC grows its market share leadership position 

• Champion sales and management practices to maximize market contributions to achieve superior client experience and enhance employee capability and engagement while leveraging full RBC Financial Group capabilities, including close collaboration with key partners 

• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COI’s, and community groups  

• Manage the business to achieve market and sales objectives while balancing both operational and credit risk requirements 

• Employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access  

What do you need to succeed? 

Must-have 

• Proven track record of sales leadership, coaching and people development ability 

• Astute business acumen with strong knowledge of financial industry and familiar with the dynamics and financing challenges associated with a small business enterprise.. 

• Ability to develop and maintain strong business and community networks 

• Have successfully led substantive change initiatives and have proven ability to build strong relationships with key stakeholders 

• Experience with emerging communications and technology (i.e. web based meetings, social media, Digital Banking and Mobile Applications) 

• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs.

• Bachelor of Business Administration. (MBA, an asset)

Nice to have 

•  Commercial Banking and/or Small Business experience an asset 

• Strong presentation, communication, interpersonal and negotiation skills 

 What’s in it for you? 

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation 

• Leaders who support your development through coaching and managing opportunities 

• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded 

• A unique opportunity for personal and professional growth