Your job is more than a job.

Why a Great Place to Work   

At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can.    

And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It’s a responsibility we take seriously.   

Because we don’t just serve the New Orleans community—we’re at the beating heart of it.  Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. 

When you know you’re making an authentic impact, you give a little extra to every day—as a person, with your team, in your community—and that’s one of the reasons why you’ll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do. 

The Unit Secretary performs all clerical functions and facilitates effective communication with inter/intradepartmental personnel to maintain an efficient, cost effective and organized nursing station. Demonstrates the knowledge and skills necessary to provide support services to patients with acute care needs. Performs clerical, receptionist duties and assists in daily operations of the unit under the guidance of the Lead Nurse.

Job Description

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

GENERAL DUTIES

Facilitates and maintains a safe environment for patients and others:

• • Performs the priority technical procedures required by the area/department/assignment safely, effectively, efficiently and legally.
  • Transcribes orders, initiates, assembles and maintains charts.
  • Performs receptionist and clerical duties.
  • Answers call lights, responds professionally to questions, and finds appropriate assistance for patients as needed.

Collaborates with interdisciplinary team members to identify actions to ensure orderly operation of the unit and improve patient care.

• • Demonstrates care and concern for customers by striving to meet their expectations.
  • Follows HIPAA guidelines.
  • Seeks supervision or assistance when unable to perform effectively or independently.
  • Uses interpersonal communication strategies with individuals that are intended to achieve desirable, acceptable outcomes/responses and perceptions of satisfaction by those involved.
  • Enters supply rooms on nursing units as needed to perform necessary job functions.
  • Refrains from manipulating or removing any intravenous fluids that are stored in the area.

Contributes to continuity of patient care:

• • Complies with established hospital, departmental and personnel policies.
  • Maintains documentation consistent with established guidelines.

EDUCATION/EXPERIENCE QUALIFICATIONS

• • Required: High School Diploma/GED or equivalent
  • Preferred: Experience as a Receptionist, Secretary or Unit Clerk in a healthcare setting.

LICENSES AND CERTIFICATIONS

• • Non-Violent Crisis Prevention (CPI, NCI-CPI) - Crisis Prevention Institute (NOEH employees must receive within 90 days)

KNOWLEDGE, SKILLS, AND ABILITIES

• • Appropriate communication and interpersonal skills.
  • Courteous telephone skills, basic computer skills, satisfactory written and verbal communication.
  • Time management and organizational skills.
  • EPIC experience, Microsoft applications (Word, Outlook and Excel).

REPORTING RELATIONSHIPS

• • Does this position formally supervise employees? No

FUNCTIONAL DEMANDS

• • Medium: Medium physical requirements- Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

PHYSICAL DEMANDS

• • Sitting - Frequent (36-66% of day)
  • Standing - Frequent (36-66% of day)
  • Walking - Frequent (36-66% of day)
  • Lifting Floor to waist level: 0-10lbs - Occasional (0-35% of day)
  • Lifting Floor to waist level: 10-20lbs - Occasional (0-35% of day)
  • Lifting Floor to waist level: 20-50lbs - Occasional (0-35% of day)
  • Lifting Floor to waist level: 50-100lbs - Occasional (0-35% of day)
  • Lifting Floor to waist level: 100+lbs - Occasional (0-35% of day)
  • Lifting Waist level and above: 0-10lbs - Occasional (0-35% of day)
  • Lifting Waist level and above: 10-20lbs - Occasional (0-35% of day)
  • Lifting Waist level and above: 20-50lbs - Occasional (0-35% of day)
  • Lifting Waist level and above: 50-100lbs - Occasional (0-35% of day)
  • Lifting Waist level and above: 100+lbs - Occasional (0-35% of day)
  • Carrying objects - Occasional (0-35% of day)
  • Push/pull - Occasional (0-35% of day)
  • Twisting - Occasional (0-35% of day)
  • Bending - Occasional (0-35% of day)
  • Reaching forward - Occasional (0-35% of day)
  • Reaching overhead - Occasional (0-35% of day)
  • Squat/kneel/crawl - Occasional (0-35% of day)
  • Wrist position deviation - Occasional (0-35% of day)
  • Pinching/fine motor activities - Occasional (0-35% of day)
  • Keyboard use/repetitive motion - Frequent (36-66% of day)
  • Talk or hear - Occasional (0-35% of day)

SENSORY REQUIREMENTS

• • Near Vision - Very Accurate 20/20
  • Far Vision - Very Accurate 20/20
  • Color Discrimination - Yes
  • Depth Perception - Accurate
  • Hearing - Accurate

OCCUPATIONAL EXPOSURE RISK POTENTIAL

• • Bloodborne pathogens - Not Anticipated
  • Chemical - Reasonably Anticipated
  • Airborne communicable diseases - Reasonably Anticipated
  • Extreme temperatures - Not Anticipated
  • Radiation - Not Anticipated
  • Uneven surfaces or elevations - Not Anticipated
  • Extreme noise levels - Not Anticipated
  • Dust/particular matter - Not Anticipated
  • Other (List) - Not Anticipated

POPULATION SERVED

• • Neonate/Infant up to 1 year: Yes
  • Youth (1yr to 15 yrs): Yes
  • Adult (16 and up): Yes

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.     

WORK SHIFT:

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Children’s Hospital, at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children’s health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children’s Hospital’s 40+ specialties and our national ranking by U.S. News & World Report as a Best Children's Hospital

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. 

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference. 

1.    To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 

2.    To ensure quality care and service, we may use information on your application to verify your previous employment and background.  

3.    To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 

4.    To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.