Fixed Hourly Rate: $19.00

San Mateo, CA

The fixed hourly rate is based on the qualifications for the position, including but not limited to, expected experience, education level, certifications, skills and expertise, and the location of the position.  All new hires will be offered the same fixed hourly rate.  

We offer competitive compensation for Sales Associate staff with a fixed starting rate at $19.00 per hour for all new hires, along with a clear path to promotion opportunities based on individual performance!

Benefits:

• Medical, dental, and vision coverage
• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% -you contribute
• Vacation & Personal Time Off: accrue up to 15 days per calendar year, prorated based on hire date, in accordance with company policy.
• Sick & Wellness Time Off: accrue 1 hour of paid sick leave for every 30 hours worked.
• 30% Employee Merchandise Discount
• Employee Referral Program
• Paid parental leave
• Fertility benefits, including IVF Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Commuter benefits

Position Overview:

Reporting to the Store Manager, the Retail Sales Associate is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Required Skills and Abilities:

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Full-Time Schedule Requirements:

• Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality
• Have no more than two (2) days off in the same Monday-Sunday workweek. 
  Limit scheduling restrictions to no more than three (3) days per week 
• Only one (1) restriction permitted Friday-Sunday.
• At least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)

Education/Experience:

• High School Diploma or G.E.D., or 6 months retail or related experience

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.