Essential Duties and Responsibilities

• Completes Initial and Annual Administrative Account Reviews in accordance with Raymond James Trust Administrative Account Review Policy and Procedure and other applicable internal policies

• Exercises delegated fiduciary authority to review and approve Administrative Account Reviews within established authority levels.

• Evaluates trust accounts for compliance with governing documents, fiduciary standards, applicable statutes, regulations, and internal policies and procedures.

• Identifies administrative exceptions, operational risks, documentation deficiencies, and policy exceptions, recommending appropriate corrective action to assigned Trust Officers.

• Documents review findings thoroughly, accurately, and consistently within designated trust administration systems.

• Partners with Trust Officers to resolve review findings and ensure timely completion of corrective actions.

• Provides recommendations regarding fiduciary administration, account documentation, account maintenance, and policy compliance.

• Reviews trust account activity to ensure required administrative actions have been completed and documented appropriately.

• Serves as a subject matter resource regarding Administrative Account Review requirements, policy interpretation, and review methodology.

• Promotes consistency by identifying trends, recurring issues, and opportunities for process improvement.

• Maintains current knowledge of fiduciary laws, trust administration practices, regulatory expectations, and Raymond James Trust policies and procedures.

• Assists with preparation of discretionary distribution request documentation on behalf of Trust Officers, as workload permits.

• Develops strong working relationships with Trust Officers, Risk, Compliance, Legal, Tax, Operations, and other internal partners.

• May mentor less experienced associates regarding Administrative Account Review standards and best practices.

• Reviews progress of assignments with executive leadership and management.

• Performs other duties and responsibilities as assigned.

Knowledge of

• Knowledge of fiduciary administration principles, trust laws, fiduciary risk management, trust accounting systems, fiduciary governance, estate planning fundamentals, finance and accounting, and internal policies and procedures.

• Skill in performing detailed fiduciary administrative reviews, applying policy consistently, identifying operational and fiduciary risk, analytical problem solving, written documentation, prioritization, collaboration, and trust accounting systems.

• Ability to interpret governing documents, exercise sound judgment, identify administrative risk, communicate effectively, manage competing priorities, maintain exceptional attention to detail, and work independently.

• Trust Code of Florida or other applicable states.

• Finance and Accounting.

• Basic concepts, practices and procedures of income tax planning and preparation process.

• Basic concepts, principles and practices of Fiduciary laws and principles sufficient to administer personal trusts

• Fundamental investment concepts, practices and procedures used in the securities industry.

• Principles of banking and finance and securities industry operations.

• Financial markets, products, financial advisory function and investment process.

Skill in

• Personal trust administration.

• Strong interpersonal and leadership skills to provide a high level of customer service.

• Cultivating and maintaining effective working relationships at all levels of the organization.

• Excellent public presentation skills.

• Outstanding oral and written communication skills.

• Demonstrate uncompromising adherence to ethical principles.

• Operating standard office equipment and ability to learn software applications including computer based trust accounting systems and other common estate planning software programs.

Ability to

• Function in a professional office environment.

• Demonstrate efficiency and flexibility in performing detailed transactional tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment with frequent interruptions.

• Provide efficient service to internal and external clients.

• Identify training needs and coach/ mentor more junior staff.

• Partner with other functional areas to accomplish objectives.

• Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.

• Attend to detail while maintaining a big picture orientation.

• Gather information, identify linkages and trends and apply findings to assignments.

• Interpret and apply policies and identify and recommend changes as appropriate.

• Work independently, make non-routine decisions and resolve complex problems.

• Communicate effectively, both orally and in writing, with all organizational levels.

• Establish and maintain effective working relationships at all levels of the organization, including negotiation resources.