IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.   IBC bank hires talented, creative and dedicated individuals to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. 

Time Type:

This is an in-office position.

Department:

Job Summary:

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.  They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Create, maintain, and enter information into databases such as treasury workflow and document delivery program.

• Upload agreements signed by customers to have Service center enroll customer into approved services.

• Responds to overnight emails, which commonly are addressing customer and bank concerns.

• Responds and remedies customer facing issues within our online banking services.

• Prepare reports, memos, letters, and other treasury management documents.

• Respond and request approval from account officers and senior executive lending officers with Deposit Express overlimit approvals for Item Processing.

• Answer phone calls and direct calls to appropriate parties or take messages.

• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, etc.

• Operate office equipment, such as computers, copiers, or phone systems and arrange for repairs when equipment malfunctions.

• Other duties as assigned

SKILLS

• Active Listening

• Coordination

• Instructing

• Learning Strategies

• Reading Comprehension

• Service Orientation

• Speaking

• Time Management

• Writing

EDUCATION & KNOWLEDGE

• High School Diploma or GED

• Proficient in Microsoft computer applications