JOB DESCRIPTION

TRAVEL EXECUTIVE

ROLE OVERVIEW

- The Travel & Visa Executive will be responsible for managing end-to-end domestic and international travel arrangements, visa processing, compliance and traveller support while ensuring adherence to company policy and cost optimization standards.

KEY RESPONSIBILITIES

Travel Coordination

• Coordinate domestic and international travel for employees.

• Book cost-effective flights, hotels and ground transportation in compliance with company policy.

• Manage complex and multi-city itineraries with accuracy and efficiency.

• Ensure advance planning to optimize travel costs.

Visa Processing

• Stay updated on global visa regulations and documentation requirements.

• Assist employees with visa applications, documentation and submissions.

• Liaise with embassies, consulates and visa service providers.

• Track visa processing timelines and proactively manage escalations.

Compliance & Documentation

• Maintain accurate records of travel and visa documentation.

• Ensure compliance with international travel regulations and internal policies.

• Monitor travel spend and support reporting requirements.

• Maintain audit-ready documentation at all times.

Travel Support & Communication

• Act as one of the primary point of contact for travel-related queries.

• Provide real-time support during disruptions, cancellations or emergencies.

• Guide employees on travel policies and best practices.

Vendor & Stakeholder Management

• Manage relationships with travel management companies (TMCs), airlines, hotels, and visa partners.

• Negotiate favourable commercial terms where applicable.

• Monitor service levels and escalate performance issues when required.

Risk Management

• Monitor travel advisories and global risk alerts.

• Advise travellers on safety protocols and documentation requirements.

• Support duty-of-care responsibilities.

Process Improvement

• Identify opportunities for automation and cost optimization.

• Contribute to continuous improvement of travel operations and user experience.

REQUIREMENTS

• 1–2 years of relevant experience in corporate travel and visa operations.

• Proven experience in corporate travel and visa operations.

• Good to have knowledge of GDS systems (Amadeus/Sabre), airline and hotel booking platforms.

• Familiarity with international visa regulations and immigration processes.

• Understanding of travel policy compliance and cost control.

• Strong organizational and multitasking skills.

• Excellent communication and stakeholder management abilities.

• High attention to detail in documentation and reporting.

• Ability to work independently in a fast-paced environment.

• Proficiency in MS Office, MS Excel and travel management tools.

• Willingness to work in a 24x7 rotational shift environment.

• Strong commitment to confidentiality and data security.

• Ability to work collaboratively in a cross-functional environment.