JOB DESCRIPTION

Purpose

The Manager, Transportation is responsible for the overall leadership and management of transportation operations within a designated region or market. This role oversees all aspects of delivery operations, including driver management, route optimization, safety compliance, and customer service, while driving operational excellence and ensuring customer satisfaction.

Responsibilities

• Lead and manage a team of drivers, driver helpers, and dispatchers.
• Conduct performance reviews, address employee concerns, and identify opportunities for team development.
• Foster a safe and productive work environment for all team members.
• Operational Excellence:
• Oversee daily delivery operations, ensuring on-time delivery, customer satisfaction, and compliance with all regulations.
• Optimize delivery routes, schedules, and driver assignments to minimize costs and maximize efficiency.
• Monitor key performance indicators (KPIs) and identify areas for improvement in operational performance.
• Safety & Compliance:
• Ensure compliance with all relevant safety regulations, including DOT regulations, Hours of Service, and vehicle maintenance requirements.
• Investigate and address any safety incidents or accidents.
• Promote a strong safety culture within the transportation team.
• Customer Service:
• Build and maintain strong relationships with customers.
• Address customer concerns and resolve delivery issues promptly and professionally.
• Ensure high levels of customer satisfaction with delivery services.
• Financial Management:
• Manage transportation budgets, control costs, and identify opportunities for cost reduction.

Skills

• Leadership & Management: Strong leadership and mentorship skills with the ability to motivate, guide, and develop a high-performing team.
• Communication & Interpersonal Skills: Excellent written and verbal communication and interpersonal skills.
• Problem-solving: Strong analytical and problem-solving skills with the ability to identify and resolve operational challenges.

Certifications

Education

Bachelor's degree in related discipline or an additional 4 years of relevant experience in lieu of degree

Experience

7+ years of experience, of which at least 2 leading a team

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.  
• The employee is frequently required to sit and reach with hands and arms.

Travel Requirements

0-25%

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)

ADDITIONAL INFORMATION

This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team.

This Job Requisition is for an existing vacancy.