Morgan Stanley Investment Management Operations is seeking a proactive Transaction Management leader to join the Public Markets Middle Office and provide high-touch operational partnership to Portfolio Managers and Traders. This role serves as a day-to-day point of contact for front office stakeholders, ensuring smooth front-to-back execution, governing strong control framework, and timely issue resolution across trade capture, confirmations, settlement, cash/positions, and key lifecycle events.

The position provides an opportunity to partner closely with MSIM Trading, Technology, Compliance, Counterparties, Prime Brokers/Clearing Brokers, Custodians and various functional teams within MSIM Operations to proactively monitor data quality and resolve issues that could impact trade execution, settlement, valuation, risk, and client/regulatory reporting. The successful candidate is detail-oriented, remains composed under high-pressure situations, and comfortable operating in time-sensitive markets across multiple products.

As Vice President, you will help drive the Trade Support coverage model, act as a key escalation point for front office stakeholders, and lead continuous improvement across controls, incident management, and operational resilience. You will also contribute to procedures, governance forums, and change initiatives to ensure consistent execution and a strong risk and control environment.

Key Responsibilities:
Trade Support Coverage:
> Provide dedicated day-to-day operational support to Portfolio Managers and Traders across applicable asset classes including equities and foreign exchange, ensuring timely and accurate processing of trades from execution through settlement.
> Serve as a primary point of contact providing proactive oversight of trade lifecycle controls, booking quality, and operational readiness for front office stakeholders.
> Anticipate front office needs and proactively resolve front-to-back workflow issues (trade capture, allocations, confirmations, settlement, clearing, basic knowledge of margin/collateral where applicable), ensuring minimal disruption to investment decision-making.
> Monitor start-of-day readiness (cash/positions, breaks, pricing/valuation flags, unmatched confirmations, settlement fails) and consult stakeholders on exposures, exceptions, and required actions.

Issue Resolution and Incident Management:
> Drive resolution of trade lifecycle and operational issues (allocations, confirmations, exceptions/breaks, settlement fails, fees/interest accruals, corporate actions where applicable), partnering with Operations, Custodians, Brokers/Clearing Brokers, Technology, and Compliance.
> Lead the incident management process for Trade Support incidents and control breaches, ensuring timely triage, root cause analysis, remediation, and clear communication to front office and operations leadership.
> Produce post-incident summaries, management information, and trend analysis to prevent recurrence, strengthen controls, and improve servicing outcomes.
Optimization:
> Identify opportunities to streamline trade support processes, increase straight-through-processing, reduce manual touchpoints, and enhance preventative controls using data and technology.
> Maintain accurate support KPIs/KRIs (e.g., breaks, failed trades, aging, incident volumes, turnaround times) and deliver actionable insights to Middle Office leadership and front office stakeholders.

Leadership:
> Demonstrate ownership of the Trade Support coverage model, driving consistent execution, strong controls, and an effective escalation framework.
> Contribute to procedures, playbooks, and training; coach peers/juniors as needed to ensure consistent processes and effective knowledge transfer.
> Partner on change initiatives (platform enhancements, new products/strategies, market/regulatory change) and prioritize work based on activity, risk, and business needs, escalating where appropriate.
Cont'd

Key Competencies:
> Service & Client Mindset: Delivers an exceptional experience for Portfolio Managers and Traders while keeping a strong risk and control orientation
> Automation & Innovation: Demonstrates experience in driving automation to engineer optimal operational processes
> Operational Leadership: Anticipates risk, leads issue resolution and escalation, and communicates clearly under pressure.
> Strategic Agility: Understands the broader investment, operational, and regulatory landscape and adapts the support model accordingly.
> Data & Control Orientation: Uses data to produce KPIs/KRIs, identify root causes, and improve preventative controls and process stability.
> Collaboration & Influence: Builds trust across stakeholders and drives alignment across Front Office, Operations, Technology, and external partners.

Experience and Qualifications:
> 8+ years of experience in equity / fx trade support, middle office, or investment operations at a global asset manager, bank, or financial institution.
> Proven experience supporting front-to-back workflows and partnering closely with PMs/Traders and downstream operations teams from execution through settlement and reporting.
> Strong understanding of market products and lifecycle events relevant to the desk(s) supported (e.g., cash securities and derivatives; confirmations, netting, settlements, resets, corporate actions, and cash flows).
> Hands-on experience with trade management, confirmations/settlement, reconciliations, exception management, and operational controls; familiarity with applicable regulatory and client reporting expectations.
> Demonstrated ability to lead through influence-coordinating across functions, mentoring teammates, and driving outcomes without direct authority.
> Proficiency in Aladdin and/or comparable OMS/IBOR/ABOR platforms, plus market/data tools and post-trade utilities used for confirmations, settlement, and reconciliations.
> Strong understanding of global market standards, broker/clearing and custodian practices, and risk and control frameworks.
> Data-driven approach to identifying trends, producing management information, managing service performance, and enhancing operational resilience.
 

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Certified Persons Regulatory Requirements:
If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible work statement
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.