Job Description:

Position:        Training Specialist

Reports to:     Learning and Development Supervisor

Hours:            Monday – Thursday | 10:00AM – 6:30PM, Friday 8:00AM - 4:30PM

This position is on site at the Bridgewater Marshalls DC and has a starting pay range of $25.00 to $33.00. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Summary

The Learning & Development Training Specialist will help support the development and implementation of learning solutions. This person will play a key role in managing, directing, coordinating, and delivering leadership training as well as new hire orientation and onboarding. The Training Specialist will work closely with the L&D team to support building foundational programs such as New Hire Onboarding (GWA and Leaders), Coach Trainer, and other programs.

Major Areas of Responsibility

• Delivers, monitors, coaches, and guides leadership and operational training for Distribution Center Associates.
• Provides coaching, facilitates discussions, and makes recommendations for developmental needs.
• Consults with Coach Trainers and other Associates on the floor to follow up on operational issues.
• Partners with DC L&D and/or Home Office L&D to design, develop, and modify training programs and materials.
• Facilitates learning by utilizing adult learning techniques, interactive elements, and technology-delivered training.
• Follows up on programs to support learners and their leaders in transferring skills back to the job through continuous coaching and feedback.
• Evaluates and assesses learning programs and their impact.
• Plans, prioritizes, schedules, and manages time-based curriculum calendar around business needs.
• Plans, schedules, and manages onboarding plans for new leadership.
• Supports training processes to help Associates in acquiring knowledge and skills necessary to perform company standards.
• Supports the success of programs through partnership with building and Network leaders (e.g., Distribution Leadership Program, Internship Program, etc.).
• Tracks and maintains records for new Associate training, leadership training, etc.
• Performs special projects as assigned or directed.

Essential Job Requirements

• Bachelor’s degree or equivalent work experience
• Coaching and/or facilitation skills
• Passion for supporting the development of people and building relationships in a collaborative environment
• 1-2 years training experience (may include design and development of training programs)
• Proficient in Microsoft Excel, Outlook, PowerPoint, Teams, and Word
• Knowledge of management skills, adult learning theory, instructional design, and conducting needs analyses
• Strong communication, presentation, writing, and organizational skills
• Deep listening and inquiry; seeks to understand and make connections which result in engaging interactions
• Ability to build and maintain relationships and influence others

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; childcare/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.  Contact your TJX representative for more information.

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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