LG Officer (Letters of Guarantee Officer)

Main Duties:

• Handle and process all types of Letters of Guarantee (LGs), including issuance, amendments, renewals, cancellations, and claims handling.

• Ensure all LG transactions are processed accurately and in compliance with bank policies and regulatory requirements.

• Review customer requests and supporting documents related to guarantees and verify completeness before processing.

• Monitor expiry dates and follow up on renewals, releases, and outstanding guarantees. Coordinate with branches, customers, and related departments regarding guarantee operations and inquiries.

• Maintain accurate records and documentation for all guarantee transactions and archive files properly.

• Prepare periodic reports related to issued, outstanding, and expired guarantees.

• Ensure compliance with Central Bank regulations, internal procedures, and AML requirements.

• Support trade finance operations whenever needed within the department.

• Handle customer and branch inquiries related to guarantees professionally and efficiently.

Requirements

Bachelor’s degree in Finance, Accounting, Business Administration, or any related field.

1–3 years of experience in banking operations.

Experience in Letters of Guarantee (LGs), trade finance, Good understanding of banking procedures and international trade operations.

Strong attention to detail and accuracy in reviewing documents and data entry.

Good communication and coordination skills with branches and customers.

Ability to work under pressure and within a team environment.

Proficiency in Microsoft Office and banking systems.