Role: Totaline After Market-Spare Parts Sales-Chennai Region

Location: Chennai, TamilNadu           

Full/ Part-time: Full time 

About Carrier:
 

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. 

About the Role:

Leads team of intermediate to experienced Field Service professionals. Reviews escalated issues, establishes and maintains a good relationship with key customers, and responds to escalated complaints from high-profile customers. Responsible for maintaining training and audit/assessment programs and training field service staff.

Key Role & Responsibilities:

• Drive Totaline sales and business growth across Tamil Nadu market.
• Develop and manage strong business relationships with SPDs, Turnkey Contractors (TKOs), and competitive dealers to drive new business opportunities and strengthen Totaline’s market presence.
• Identify new business opportunities and expand the Totaline channel network.
• Achieve monthly, quarterly and yearly revenue and margin targets.
• Promote and develop Totaline’s non-traditional product portfolio, including Air Curtains, Dehumidifiers and Air-Side Accessories, beyond the typical trade product range.
• Coordinate with internal teams for product availability, pricing, dispatches and customer requirements.
• Track market trends, competitor activities and pricing to strengthen Totaline’s market position.
• Ensure timely collection of payments and maintain healthy receivables.
• Conduct customer visits, product presentations and technical discussions.
• Maintain accurate sales forecasts, pipeline and market reports.

Candidate Profile

• Graduate / Diploma in Mechanical, Electrical or HVAC-related discipline preferred.
• 5–10 years of experience in HVAC spares sales and distribution.
• Strong understanding of the HVAC market and channel business.
• Good communication, negotiation and relationship-management skills.
• Strong commercial acumen with a result-oriented approach.
• Willingness to travel extensively across Tamil Nadu.

Key Success Metrics

• Revenue & margin achievement
• New SPD / TKO / dealer development
• New customer and project acquisition
• Non-traditional product business development
• Channel expansion
• Product-mix improvement
• Collections and receivables
• Customer retention and market development

The role requires an aggressive, commercially driven professional who can independently develop the Totaline business, build strong relationships with SPDs, TKOs and dealers, and establish a strong market presence across Tamil Nadu.

Education:

University Degree or equivalent experience and a minimum of 5 years prior relevant experience OR Advanced Degree in a related field and a minimum of 3 to 7 years of experience.

Benefits:
 

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success. 

Equal Treatment and Non-Discrimination
 

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.    

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Use of AI in Recruitment

Technology enabled tools may support parts of the recruitment process, with oversight by people. 

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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