We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Temporary Business Development Representative (BDR or equivalent experience) – Milady

Position Overview

Milady is hiring a motivated Temporary Business Development Representative (BDR) to assist our sales team in finding new customer opportunities. The role primarily centers on our ExamReady solution.

This role involves contacting prospective clients through outbound calls and emails. You will present Milady solutions and set up qualified demonstrations with the sales team.

This is a great opportunity for someone who is comfortable on the phone, enjoys connecting with people, and is motivated by achieving measurable goals.

What You'll Do

• Carry out proactive outbound communication with potential customers through phone and email.
• Connect with beauty and wellness education customers and present the benefits of Milady's ExamReady solution.
• Identify customer interest and needs and generate qualified opportunities for the sales team.
• Clearly convey the benefits of connecting with a Milady sales representative and joining an ExamReady demonstration.
• Schedule qualified demo appointments for assigned sales representatives.
• Follow up with customers as appropriate to help drive strong appointment attendance.
• Maintain accurate records of customer outreach, conversations, and scheduled appointments.
• Partner closely with sales representatives to ensure a smooth handoff and positive customer experience.
• Meet established weekly activity and appointment goals.

How Success Will Be Measured

Success in this role goes beyond just arranging meetings. We seek meaningful customer interaction that leads to customers participating in their planned demonstrations.

Key performance measures will include:

• Outbound prospecting activity
• Scheduled qualified appointments
• Customer attendance at scheduled appointments
• Consistent achievement of weekly appointment goals

The goal for this position is to schedule a set number of qualified appointments per week and assist up to five sales representatives.

What We're Looking For

• Strong verbal and written communication skills.
• Confidence and integrity when speaking with customers by phone.
• Ability to quickly build rapport and communicate value.
• Comfortable conducting a high volume of outbound customer outreach.
• Goal-oriented and motivated by measurable results.
• Strong organizational and follow-up skills.
• Ability to manage multiple customer conversations and priorities.
• Positive, persistent, and comfortable hearing "no" while continuing to pursue opportunities.
• Experience in sales, customer service, business development, appointment setting, or lead generation is preferred but not required.
• Interest in the beauty, wellness, or education industries is a plus.

Position Details

• Employment type: Temporary, direct Cengage employee
• Compensation: $20-23 per hour
• Incentive opportunity: $10 for every qualified appointment that leads to the customer participating in the scheduled demonstration
• Incentives are calculated and paid monthly.
• Appointments where the customer does not attend are not eligible for the incentive.

About the Opportunity

This role offers a chance to gain hands-on experience in business development and sales while collaborating with a well-known brand serving the beauty and wellness education industry. You'll contribute directly by crafting new sales opportunities and assisting educators in finding solutions developed to support student success.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [email protected].

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.