Technical Service Specialist - Ford (Craiova)

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Our Mobility team is currently looking for a Technical Service Specialist to work from the Ford´s plant located in Craiova, Romania.

He/she will be responsible for the execution and monitoring of the correct adjustment and application of Axalta products integrating a team of 5 people from Axalta working in the plant.

Key Responsibilities / Main Activities

• Act as first point of contact on all technical items for the plant.

• Provide technical direction and assistance to Axalta / Customer regarding the use of Axalta´s products

• Provide input for best possible application and process set ups for the use of Axalta´s products

• Respond to questions and concerns from Axalta / Customer regarding products and/or process issues

• Analyze product data to provide Axalta / Customer with quality improvement proposals

• Work closely with Axalta / Customer technical and manufacturing teams to support product quality

• Analysis of product defects and identification of root causes

• Documentation of quality incidents

• Prepare accurate and timely technical reports

• Represent Axalta in technical customer meetings

• Prepare data related to correct demand planning (customer forecast, consumption, stock level in the customer site, etc.)

• Respect and enforce safety instructions in the site

Skills & qualifications

• Knowledge of Axalta´s products and application methods

• Knowledge of key measurement systems

• Experience of problem solving and root cause analysis

• Knowledge of Environment, Health and Safety regulations

• Good communication skills, written and verbal across all levels of the customer organization

• Self-motivated with demonstrated ability to work in a Team

Others

• Able to work of shifts

• Conversational English.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.

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