POSITION TITLE: Alterationist

DIVISION / DEPARTEMENT: Fashion / Retail

REPORTING TO: Operation Manager

LOCATION: Andares, Guadalajara

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

To demonstrate Chanel exclusivity and create incremental value to our Ready-to-Wear by having clients experience the Perfect Fit, the Chanel difference, and position Chanel as a Ready-To-Wear leader.  The Perfect Fit embodies Chanel’s dedication to tailoring each piece to the client’s unique silhouette, ensuring that every garment becomes a personal expression of the client's allure. 

To provide ultimate services in terms of experience, quality and lead time. Consequently, promoting our Alteration savoir-faire.  

Job mission:  

In constant dialogue with the Fitting Tailor / Alteration Lead, the Tailor works independently on complex tailored or simple flou pieces. 

With guidance from the Alteration Lead or the Fitting Tailor, he/she is responsible for producing high quality, CHANEL-standard alterations within established timeframe, in order to provide the ultimate CHANEL service experience. 

Key Responsibilities:  

Technical missions: 

UNDERSTANDING & INTERPRETING THE LANGUAGE OF THE PINS 

• Knows how to understand and interpret the alteration work to be carried out when the piece is received. 

• Knows the fundamentals of Chanel Alteration and the original allure / silhouette of the piece to alter 

UNDERSTANDING OF THE CREATIVE INTENT IN THE GARMENT 

• Ensures that the alterations will be made without ever distorting creative bias 

ALTERATION & REPAIR OF COMPLEX TAILORED OR FLOU PIECES 

• Knows how to carry out alterations on complex top and bottom pieces in order to provide a careful, precise and invisible work. 

• Alters clothing according to customers’ specifications and fit, and applies principles of garment design, construction, and styling:  

• Carefully reads the alteration form (technical information and clients’ information) and / or receives an oral brief from the Fitting Tailor / Alteration Lead 

• Checks the pinning on the garment  

• Organizes own alteration work according to the technical information, the placement of the pins and the construction of the garment.  

• Dismantles, performs alterations, assembles the garment and finish  

• Tries the piece on a mannequin to ensure the fit of the garment  

• Inspects finishes (buttons, pulled threads, trims, lockstitches, label, wrap...) and corrects them if needed 

• Repairs or replaces defective garment parts such as pockets, zippers, snaps, buttons, cuff links and linings 

FITTINGS 

• Assists the fitting tailor during fittings with clients based on case by case 

• May be requested to conduct a fitting with clients in the absence of the fitting tailor 

Organizations missions:  

WORKSHOP PERFORMANCE 

• Performs alteration within lead time 

• Complies with paperwork (e.g. alteration form), procedures, schedule, planning and anticipation of requests  

• Understands retail and basic boutique retail operation and procedures  

• Respects and works harmoniously with Heart of House operations  

• Maintains alteration equipment / tools and alerts on the alteration supplies 

TRANSMISSION & TEAMWORK 

• Participation to all the boutique key meetings and trainings especially when related to RTW  

• Shares his/her knowledge of alterations with the team, coaches and motivates them 

• Exchanges tips with other Tailors in the team  

• Actively seeks and accepts feedback with open mind  

• Collaborate strongly with the Fitting Tailor at every step of the alteration experience or with FAs 

• Supports other Tailors' workload in case of activity peak  

Role Specifications / Profile: 

• Academic training about clothing and Fashion design or apprenticeship in tailoring or equivalent  

• At least 5 years’ experience as a tailor with basic to advanced alteration skills 

• Past experience in an international fashion House is a plus 

• Strong woven and flou Couture skills: knowledge of sewing, construction of pieces and fabrics / understanding of garment construction and Couture 

• Strongly aware of Fashion and products / Good knowledge of different materials 

• Complete knowledge of sewing machines 

• Excellent relational skills, a team spirit, and a developed sense of service 

• Organization, rigor, and sense of priorities 

• Ability to cope well with change 

• Humility and willingness to learn and apply new technologies at work 

• Pro-activity