Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA, but this role will be based at our customer site in Fontana, CA.

We are looking for a Shift Coordinator to lead our team on site during the swing shift. You will lead and manage the robot operators and technicians keeping operations, testing, service, and upgrades running smoothly between the day and night shifts. You will report to the Site Lead and work closely with the day and night shift site leads and the team at Headquarters. This role requires proven leadership, strong people management skills, and the flexibility to adapt your schedule to the needs of the site.

Responsibilities:

• Lead the swing shift team and own daily onsite production operations during the shift
• Manage, coach, and develop operators and technicians, including assigning work, setting expectations, and giving regular feedback
• Support hiring, onboarding, and training of new team members for existing operations and as we scale
• Handle attendance, scheduling, and shift coverage, stepping in to adjust staffing as needs change
• Run shift handoffs with the day and night shift site leads, including clear updates on fleet status, issues, and open work
• Schedule and track onsite humanoid fleet service and maintenance
• Serve as the on-shift point of contact for the customer
• Log and escalate issues, and provide onsite testing results and clear engineering feedback to Headquarters

Requirements:

• 2+ years of leadership experience, such as shift lead, supervisor, or team lead, in industrial, manufacturing, logistics, or warehouse operations, or deploying hardware at customer sites
• Proven people management experience, including directing, coaching, and holding a team accountable
• Schedule flexibility: able to work a consistent swing shift, adjust hours with short notice, and cover weekends and holidays as needed
• Excellent written and verbal communication skills
• Strong judgment and execution in high-pressure situations
• Experience in customer-facing roles

Bonus Qualifications:

• Military experience
• Robotic operational experience
• Robotic deployment experience