EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talent individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is on of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn't matter how junior or senior, anyone with good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

Roles & Responsibilities

1. Maintain a positive attitude that fosters teamwork within the department and enhances the company's reputation.

2. Policy Administration, maintain accurate and up-to-date client record, policy information and internal databases.

3. Client and Insurer Coordination. Respond to routine client inquiries client inquiries and escalated complex issues to the Head of Trade Credit Team or the relevant account handler.

4. Maintain effective communication with clients and insurance partners to ensure timely service delivery.

5. Claims and Credit Limit Support. Assist clients in collecting and preparing documents required for claim submissions.

6. Coordinate with insurers and clients to follow up on claims progress, outstanding documentation, and deadlines.

7. Assist in preparing management reports, business performance reviews, and presentations.

8. Support data entry, document control, and the maintenance of internal report systems.

9. Work collaboratively with the Head of Trade Credit Team and another team member to achieve team objectives.

10. Maintain confidentiality and ensure compliance with company policies, internal procedures, and applicable insurance regulations.

11. Perform other duties as assigned by the Head of Trade Credit Team.

12. Ensure assigned tasks are completed accurately and in a timely manner.

13. Check the accuracy of commission calculations and coordinate money remittance with Finance and Accounting for both reinsurance and direct transactions.

14. Accuracy and completeness of policy documentation and internal records.

15. Timely follow-up on outstanding documents, claims, and credit limit requests.

16. Contribution to operational efficiency and team performance

Professional Experiences & Knowledge/Skills

• Minimum education requirement: Bachelor's degree.

• Strong communication skills: Ability to collaborate effectively in a team environment and demonstrate a high sense of responsibility.

• Team player attributes: Energetic, well-organized, and capable of performing under pressure.