Hours

Flexible hours to support both evening and night shift staff.

Evening shift is 1 PM - 9:30 PM, night shift coverage is 12 AM - 7:30 AM.

Total weekly hours are 35.

Summary

Under the direction of the Laboratory Support Operations Manager (Concord) or the Director of Laboratory Services (Laconia/Franklin), coordinates the daily operations and licensure of the Laboratory Patient Service Centers (PSCs), or coordinates the operation of the Laboratory Specimen Processing, Outreach Phlebotomy and referral testing, including staff selection, orientation, training and daily direction of staff. 

Is an active participant of the Laboratory Management Team.

Education

Position requires an Associate's degree, 3-5 years' relevant experience, and phlebotomy certification from a nationally recognized accreditation body.

Experience

5 years experience in phlebotomy or a related lab discipline. At least 1 of those 5 years in a supervisory/leadership position is preferred.

Responsibilities

• Coordinates the monthly, weekly and daily staff schedules for direct reports.

• Responsible for candidate selection, orientation, competence, and development of new and existing staff.

• Develops and monitors quality assurance and improvement activities.

• Works collaboratively with clients and patients to meet customer needs and solicit feedback to improve service.

• Monitors annual section financial goals.

• Reviews policies and procedures within their area of responsibility.

• Conducts regular staff meetings within section.

• Manages workload and processes.

• Takes responsibility for individual performance goals.

• Supervises all aspects of referral laboratory testing.

• Coordinates and monitors all specimen processing equipment for compliance documentation, functional operational checks, and routine maintenance.

• Performs other duties as assigned.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

The employee is frequently required to bend, do repetitive motion, drive, hear, kneel, perform activities that require fine motor skills, reach, sit, speak, squat, stand, and walk. The employee is occasionally required to climb.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

While performing the duties of this Job, the employee is regularly exposed to bodily fluids. The employee is frequently exposed to airborne pathogens and bloodborne pathogens. The employee is occasionally exposed to electrical hazards - shock, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.