Job Title: Substance Use Disorder Technician 

Location: Springfield, Missouri 

Department: Recovery Services 

Employment Type: Full time 

Job Summary: Join our compassionate, collaborative team and make a meaningful difference in the lives of people recovering from substance use—help clients build safety, stability, and hope while growing your clinical and interpersonal skills. Five reasons to apply: meaningful patient-facing impact, structured training and professional development, supportive multidisciplinary treatment team, opportunities for hands-on clinical experience (vital signs, medication observation, group facilitation), and a mission-driven workplace that values dignity and recovery. We seek empathetic, observant, and dependable individuals who communicate clearly, model calm under pressure, and support trauma-informed care. 

The Substance Use Disorder Technician provides direct and supportive care to clients/patients by monitoring day-to-day activities, observing and documenting behavior, assisting with vital signs and health monitoring, intervening in crises and communicating with the treatment team, facilitating group and structured activities, and transporting clients as needed. This role supports a safe, therapeutic environment and requires adherence to program policies, accurate documentation, and active participation in the treatment team. 

This position offers… 
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
• Mileage Reimbursement – Company paid for work functions requiring travel 
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
• Supervise and engage with clients—lead activities, groups, and recovery skills sessions that promote adaptive behavior and social connection 
• Monitor clients’ health and safety—obtain and record vital signs, observe signs/symptoms of withdrawal, and escalate to medical staff when critical issues arise 
• Support medication processes—observe and document self-administration or staff administration of medications, monitor OTC inventory/storage, and report discrepancies per policy 
• Provide direct personal care as needed (grooming, bathing, dressing) in residential settings and assist with admission, transfer, and discharge processes 
• Facilitate urine collection and testing, document results, and process lab send-offs following policy 
• Complete accurate shift reports and electronic medical record documentation; communicate behavior or clinical concerns to the treatment team and supervisor promptly 
• Conduct client supervision checks, bed checks, and ensure clients are present for scheduled activities 
• Provide client transportation to appointments when required and practice safe driving per agency standards 
• Maintain a safe, clean environment, report maintenance/safety issues, and follow all program policies and procedures 
• Participate in treatment team meetings, trainings, and required certifications; complete mandatory state/CARF trainings and agency onboarding 

Education, Experience, and/or Credential Qualifications: 
• High school diploma or equivalent and two (2) years of responsible employment 
• Experience in human services or a related field preferred 
• Exceptions to qualifications may be made by the appropriate Executive Team member 
• For St. Louis County programs: Bachelor’s Degree OR MAADC I or II 
• For Residential Care Facility (RCF): credentialing as a Level 1 Med Aid (LIMA) and Insulin Certification within the first 90 days in position 

Additional Qualifications: 
• Must successfully complete background checks (criminal, driving record, abuse/neglect, fingerprinting) 
• Current driver’s license, acceptable driving record, and current auto insurance required 
• Must obtain First Aid and CPR certifications within three (3) months of hire and maintain renewals 
• Complete Medication Administration training per program standards and Behavioral Management training (CPI for residential or Crisis Management on Relias for outpatient) within required timeframes 
• Achievement of required training hours per state regulation (e.g., 36–40 hours as applicable) 
• Must be at least 21 years old to operate company-owned vehicle (23 for 15-passenger van) 
• For Kirksville RCF staff, Illinois staff, and Kansas Residential staff: evidence of being free from infectious disease (e.g., TB) prior to hire and annually 
• For Adolescent program: complete adolescent-specific training within six (6) months 

Physical Requirements 
• Sedentary work: exerting up to 10 pounds of force occasionally and negligible force frequently; repetitive hand, finger, and arm movements for typing/writing 
• Primarily sitting with occasional walking or standing for brief periods; meets ADA considerations for sedentary roles 

Keywords: behavioral health technician, substance use disorder, recovery services, vital signs, medication administration, group facilitation, trauma-informed care, residential care, client supervision, CPR/First Aid