Über diese Strategy & Operations Lead Stelle bei Bjak
About BJAK
BJAK was founded on a simple belief: people deserve smarter ways to plan, save and grow their money. That is where our name comes from.
We started in 2019 by building the region's first mobile-first insurance platform, making insurance accessible online to millions. Today we are Southeast Asia's leading insurance platform, and we are expanding into everything else people do with their money — spending, saving, investing, exchanging, travelling.
Our teams span more than 20 nationalities across our offices and remotely. We look for people who work for the thing itself rather than the hours, who want to build the next generation of products rather than maintain the current one, and who care about getting great financial tools into everyone's hands rather than a select few.
If that sounds like you, we would like to talk.
The role
You will be BJAK's person on the ground, responsible for getting the business established and growing. That means building partner relationships from scratch, working out how the market operates, and shaping the strategy that sits behind both.
This is a broad role in a new market. Some weeks will be partnership negotiation, others will be regulatory groundwork, operational setup, or working out why something is not converting. We are looking for someone comfortable moving between all of it rather than a specialist in any one part.
What you will do
Partnerships
Identify, approach and close partnerships with financial institutions and ecosystem players
Own each relationship end to end, from first conversation through negotiation, onboarding, integration and go-live
Lead commercial negotiations, with sound judgement on pricing and partnership economics
Keep a visible pipeline, with disciplined follow-up and clear reporting
Work with legal, product, technology and compliance to get agreements live quickly
Get the market working
Establish how we operate locally, including the regulatory requirements that apply to us
Work with external counsel and internal compliance on the policies we need in place as we grow
Act as a primary point of contact for regulators and manage filings and communications
Own monthly revenue, volume and activation targets, and drive partner productivity after go-live
Strategy and operations
Set the local strategy — which segments we go after, which partners matter most, where we compete and where we do not
Build the operating rhythm behind it, from reporting and planning through to the processes the team runs on
Feed what you learn locally into our wider regional and global strategy, and bring the global playbook back into the local market
Work with teams across the group, taking what has already worked elsewhere rather than rebuilding from scratch
What we are looking for
Fluent Indonesian and English, written and spoken
At least five years across technology, financial services or a comparable commercial environment, with real negotiation and partnership experience
A generalist who has operated across functions — you have done commercial work, but also picked up operations, regulatory, product or whatever else the situation needed
Comfortable moving between strategy and execution, and willing to do both in the same week
Evidence of building something from nothing, whether a market, a function or a business line
Comfortable with ambiguity and self-directed. We expect initiative rather than instruction, and this role will not suit someone who needs to be nudged or handheld