JOB SUMMARY

The staffing and patient coordinator is responsible for providing administrative, clerical, communication, and staffing support services for resident care units. This role ensures the efficient operation of the nursing station while coordinating staffing schedules to maintain appropriate coverage for nursing staff 24 hours per day, 7 days per week.

The incumbent serves as a central point of communication between the site administrator, director of nursing, nursing staff, residents, families, providers, and other departments. Responsibilities include maintaining resident-related documentation, coordinating information flow, managing staffing schedules, replacing call-outs, monitoring overtime, and supporting overall unit operations in accordance with Helen Porter policies and procedures.

EDUCATION

• High school diploma or equivalent required.

• Additional coursework in healthcare administration, medical assisting, business administration, or clerical support preferred.

• Valid Vermont Licensed Nursing Assistant (LNA) license preferred.

EXPERIENCE

• Previous clerical, administrative, scheduling, or healthcare support experience preferred.

• Experience in long-term care, skilled nursing, healthcare, or medical office settings preferred.