Job Description Summary

Job Description

Roles and Responsibilities

In this role, you will:

• Own the design and execution of our end-to-end your project in the Commercial ecosystem, focusing on integrating and optimizing Salesforce (CRM), CPQ (Configure, Price, Quote), Customer Portal, Pricing platforms.

• Collaborate with business and functional partners and technology leadership in specifying requirements

• Balance new feature development, technical debt reduction, and defect resolution to maximize ROI and platform stability.

• Drive technology discussion and strategy in line with business needs

• Define execution plan and approach based on project scope, expected timeline and available budget/resources

• Facilitate convergence of functional and technical knowledge

• Work with technical team often comprising of members of separate organizations to coordinate day-to-day execution as per outlined plan

• Cooperate with and manage external vendors as required

• Support execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required

• Manage stakeholder communication and progress reporting

• Delivery Excellence: Lead the Scrum team through the development lifecycle, including code reviews, enforcing coding standards, and mentoring developers. Ensure deliveries follow best practices for security, data integrity, and performance.

• Innovation & Process Optimization: Identify opportunities for process re-engineering and automation within Salesforce and CPQ environments. Drive adoption of emerging platform features and innovations.

• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected

Required Qualification

• Bachelor's Degree
• English fluent communication skills
• 6+ years of experience in software development and technical product management.
• 4+ years of hands-on experience with Salesforce (Lightning, Apex, Integrations) and CPQ platforms (e.g., Salesforce CPQ, ServiceMax, Oracle CPQ, or PROS).

Desired Characteristics

• Experience leading complex, cross-functional technical projects in a global organization.

• Commercial Domain Expertise: Lead solution design integrating CRM with CPQ engines (e.g., Oracle CPQ), Customer Portal, Pricing platforms to support global pricing, quoting, and order management.

• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources

• Experience working with others on a global basis

• Applies knowledge to coach and mentor others

• Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives

• Strong analytical and strong problem solving skills -communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans

• Change oriented – actively generates process improvements, champions and drives change initiatives, confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

• PMP, ScrumMaster or related Project Management certifications

Additional Information