Own end-to-end reliability, scalability, and performance of Hevo's production infrastructure on AWS, GCP and Kubernetes

Design and evolve our observability stack — metrics, logs, traces, alerting, SLIs/SLOs, and error budgets

Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR

Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design

Architect and operate Kubernetes clusters at scale — upgrades, autoscaling, cost optimization, multi-tenant workloads

Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking)

Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle

Mentor and uplevel other platform engineers; set technical direction and engineering best practices

Own capacity planning and cost optimization for cloud infrastructure

8+ years in DevOps, SRE, or Platform engineering roles, including meaningful time operating at Staff/Lead level

Deep, hands-on expertise running production Kubernetes at scale

Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups)

Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx or similar)

Strong scripting/automation skills (Python, Go, or Bash)

Infrastructure-as-code experience (Terraform, Ansible)

CI/CD pipeline design and ownership (Jenkins or similar)

Solid networking fundamentals — TCP/IP, DNS, load balancing, VPNs, service mesh

Experience owning on-call/incident management and driving a strong postmortem culture

Excellent communication skills — able to influence engineering decisions across teams without direct authority

Experience with multi-region or multi-cloud architectures

Familiarity with cost optimization / FinOps practices

Exposure to compliance-driven environments (SOC 2, GDPR)

Prior experience at a SaaS or data infrastructure company