Work Schedule

Environmental Conditions

Job Description

Senior Site Specialist

Location: Milton Park, Oxfordshire, United Kingdom

Full-time | On-site

Requisition ID: R-01361879

Work Schedule

Standard (Monday–Friday)

Environmental Conditions

Able to lift 40 lbs. without assistance, cold room/freezers (-22°F/-6°C), laboratory setting, use of PPE (personal protective equipment) including safety glasses, gowning, gloves, lab coat and ear plugs, standing for the full shift, warehouse environment, and working with hazardous/toxic materials.

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join us in bringing our Mission to life every day by enabling our customers to make the world healthier, cleaner, and safer. We provide our colleagues with the resources and opportunities to grow their careers while helping solve some of the world's toughest scientific challenges.

Location & Working Model

This position is based at our customer laboratory in Milton Park, Oxfordshire, within the Oxford area.

This is a full-time, on-site position. The role is not fully remote, as regular on-site presence is required to provide day-to-day laboratory and customer support.

Candidates should therefore be within a reasonable commuting distance of Milton Park/Oxford or willing to relocate.

The Role

Join our collaborative team as a Senior Site Specialist within Unity Lab Services. Working directly at our customer's laboratory in Milton Park, Oxfordshire, you will play a critical role in supporting researchers and scientists by delivering high-quality laboratory support services.

You will be responsible for ensuring the smooth day-to-day operation of laboratory services, including inventory management, laboratory logistics, equipment coordination, and customer support. This role is ideal for someone who enjoys working in a dynamic laboratory environment while providing exceptional service and operational excellence.

Key Responsibilities

• Provide day-to-day laboratory support to ensure uninterrupted scientific operations.

• Manage laboratory inventory, stock replenishment, and materials management.

• Coordinate laboratory logistics and equipment maintenance activities.

• Deliver outstanding customer service while building strong relationships with laboratory staff.

• Support laboratory safety and compliance by following GMP/GLP standards and site procedures.

• Maintain accurate documentation and inventory records using laboratory management systems.

• Handle chemical inventory and waste management processes where required.

• Collaborate with researchers, scientists, and internal Thermo Fisher teams to continuously improve service delivery.

Requirements

• Minimum 2 years of experience in a laboratory environment and/or customer service role.

• Degree or background in Biology, Chemistry, or a related scientific discipline preferred.

• Strong proficiency in Microsoft Office, particularly Excel.

• Excellent verbal and written communication skills.

• Experience using inventory management systems and handheld scanners.

• Knowledge of GMP/GLP environments and laboratory safety procedures is preferred.

• Strong analytical, organisational, and problem-solving skills.

• Ability to work independently while maintaining exceptional attention to detail.

• Customer-focused mindset with a professional and collaborative approach.

• Ability to lift, push, and pull 30–40 lbs (14–18 kg) regularly and up to 50 lbs (23 kg) occasionally.

• Ability to stand and walk for extended periods and work in varying laboratory environments.

• Willingness to wear required PPE, including laboratory coats, safety glasses, and safety footwear.

• Flexibility to work overtime when required.

• IATA/DOT certification is considered advantageous.

• Experience operating material handling equipment, such as pallet jacks and pushcarts, is beneficial.

Why Join Thermo Fisher Scientific?

At Thermo Fisher Scientific, you'll be part of a global team whose work has a real impact on improving human health and advancing scientific discovery. We offer a collaborative environment, meaningful career development opportunities, and the chance to support world-class research every day.