Job Summary

Join Insulet’s innovative Acton, MA team and lead a critical maintenance organization that supports the production of life-changing diabetes technology. This high-impact leadership role oversees a team of Maintenance Managers, drives equipment reliability, champions safety and quality, and fosters a culture of continuous improvement in a fast-paced, highly automated manufacturing environment.

Position Overview:

The Senior Manager Maintenance Operations will lead a team of 4 Maintenance Managers, ensure their daily activities support business objectives, comply with cGMP requirements, and manage their performance/development. The Senior Manager Maintenance Operations must put the safety of our people and patients first, be focused on quality, self-directed, a motivated team player, and a willing trainer—eager to gain and share new knowledge.  The normal schedule for this role is Monday through Friday but the plant is a 24/7 operation and will require flexibility to maintain standards across all shifts.

The Acton, MA site is the global business and product development site with all commercial and business functions co-located with all technical disciplines.  This offers a broad range of career and experience building opportunities. Our work is exciting, innovative, and meaningful and all who join have the ability to make an impact – both professionally and personally.

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to making the lives of people with diabetes easier. Through its OmniPod Insulin Management System, Insulet seeks to expand the use of insulin pump therapy among people with insulin-dependent diabetes.  Insulet's Delivery Systems business also partners with global pharmaceutical and biotechnology companies to tailor the OmniPod technology platform for the delivery of subcutaneous drugs across multiple therapeutic areas. 

Responsibilities:

• Ensure compliance with safety rules, quality policies, and employee guidelines

• Formally evaluates performance of team members and champions professional development of team. Manage attendance as part of team performance and coverage for absence/vacation requests

• Build the capability of the Maintenance Managers with the manufacturing equipment and establish daily work standards to maintain equipment reliability

• Use Lean principles and tools to drive a continuous improvement culture to improve safety, quality, efficiency and cost

• Direct interaction with the manufacturing equipment including station set-up and troubleshooting using hand tools, measurement tools, machine documents, specialty gages, and high speed filming equipment

• Manage the engineering machine shop, train members of the plant engineering team on how to use the equipment safely to support operations, maintain all machine shop tools and equipment.

• Develop training plans and material, create preventive maintenance tasks and work plans, write SOPs, and verify activities are performed as specified in documented work instructions.

• Lead root-cause investigations, deploy corrective actions and develop preventive actions to eliminate recurrence.

• Thoroughly document improvement activity using the maintenance database, adequately communicate maintenance issues to appropriate people (e.g., engineering manager, maintenance planner, engineering, etc.)

• Responsible to report safety, quality, and regulatory compliance concerns to leadership.

• Perform other duties as required.

Behavioral Competencies:

• Decision Making – has a systematic and methodical approach to making decisions, seeks out and explores relevant information, thinks creatively beyond the immediate problem, assimilates facts quickly, challenges assumptions, and considers business implications of potential solutions.

• Communication Skills – Conveys information effectively, actively listens, resolves conflict constructively.

• Work Organization – Takes a structured, economical approach to resources including time, people, money, and equipment.

• Problem Solving – Uses a systematic, methodical approach to gather facts, define problems, generate and implement solutions.

• Initiative – Makes decisions and takes actions appropriately.  Willing to take risks as circumstances require.

• Planning Skills – Sets goals and priorities, thinks ahead, and identifies activities and resources needed to achieve goals.

• Perseverance – Achieves objectives by overcoming difficulties through tenacity and resilience.

Education and Experience:

Minimum Requirements:

• High School Diploma

• Bachelor’s degree, or an equivalent combination of education and experience

• 10 Years of experience with maintenance, repair, and setup of complex electro-mechanical assembly equipment.

• 5 Years of experience supervising or leading maintenance, repair, and improvement activities in a high-volume production environment.

• 2 Years of machine shop experience

Preferred Skills and Competencies:

• Engineering Technician Diploma or Associates Degree.

• BS in an engineering discipline a plus.

• Proficient in computer skills, MS Word, Excel, Power Point, Outlook.

• Experience with computerized maintenance management systems, Maximo preferred.

• Requires mechanical aptitude, technical ability, and problem solving skills, ability to read and understand technical drawings and manuals.

• Technical knowledge of cam driven linkages, discrete component assembly, and automation.

• Familiarity with HMIs / GUIs (Machine user interfaces).

• Previous experience working in a clean room environment.

• Hands-on technical ability with assembly methodologies including locational methods, setup at assembly, pneumatic actuators, servo motors, limit switches, sensors, robotics, etc.

• Experience working in a regulated industry; Consumer products or Life Sciences preferred.

• Have strong interpersonal and communication skills.

• Excellent attention to detail, organizational skills, and rigorous process discipline.

• Ability to adapt quickly to changes in daily work plans and unplanned issues on equipment, maintaining a focus on productivity without compromising safety or quality.

• Thirst for knowledge and intense curiosity.

• Sound decision making using data.

Physical Requirements (if applicable):          

• Able to work all shifts and some weekends as required to support business objectives.

• Required to stand for at least 75% of working time per shift, with walking at least 50% of working time per shift.

• Required to reach above shoulder frequently and below waist occasionally.

• Required to push and pull.

• Ability to lift up to 20lbs occasionally, 5-20lbs frequently.

The Associate Manufacturing Technician will be a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing US manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $140,000.00 - $210,050.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.