Career Category

Job Description

Develops and implements territory POA and key account plans . Achieve/exceeds POA.

Evaluates progress vs. plan monthly, and conducts systematic analysis of problems. Anticipates situation in which performance goals may be missed in order to make appropriate adjustments

Proactively collaborates with Cluster/Territory Team members to ensure alignment throughout the Territory and agrees on actions re specific accounts and key customers

Contribute s through constructive feedback

Applies knowledge of retail/hospital environment to pre-calls plans by selecting the right message which suits the needs of different stakeholders

Responds to competitive threats and opportunities by keeping informed and contributing to competitive intelligence

Meets customer expectations in terms of standards of service and addresses services breakdowns in a timely fashion

Reports customer activity in the CRM system and ensures customer profiles are kept up to date

Consistently uses Amgen’s Performance 4 selling platform

Operates within the agreed expense budget aligned with POA priorities

Organizes and manages activities in a timely fashion and follow-up with customers

Attends and positively contributes to all relevant training programs. Plays a leading role in cycle meeting s and training events.

Demonstrates mastery of objection handling techniques