Job Description:

Key Responsibilities

• Configure, customize, and extend Microsoft Dynamics 365 Project Operations including project planning, resource management, time/expense entry, and billing workflows

• Develop and maintain Dynamics 365 CRM solutions across Sales, Customer Service, and custom entities — including plugins, custom workflow activities, business rules, and form scripting

• Build canvas and model-driven Power Apps to support business processes, data capture, and operational dashboards

• Design and implement Power Automate cloud flows for process automation, notifications, approvals, and system integrations

• Develop custom Dataverse plugins and workflow assemblies using C#/.NET to extend platform behavior

• Create and maintain JavaScript/TypeScript web resources for form-level customizations, validations, and dynamic UI behavior

• Integrate Dynamics 365 and Power Platform with external systems using REST/OData Web APIs, Azure Functions, and Logic Apps

• Manage solution packaging, environment configuration, and application lifecycle management (ALM) across dev, test, and production

• Perform data migration, transformation, and validation activities using Dataverse tools and custom scripts

• Provide technical troubleshooting, performance optimization, and tier-3 support for Dynamics 365 and Power Platform applications

• Participate in Agile ceremonies including sprint planning, backlog refinement, code reviews, and release management

Technical Skills Required

Languages & Frameworks

• C# / .NET Framework — plugin development, custom workflow activities, console utilities, and Azure Functions

• JavaScript / TypeScript — form scripting, web resources, ribbon customizations, and PCF control development

• Power Fx — formulas for canvas Power Apps, Power Automate expressions, and Dataverse calculated/rollup fields

• HTML / CSS — web resource UI development and Power Apps portal page customization

• SQL / FetchXML — Dataverse data querying, reporting, and advanced data retrieval

Platform & Tools

• Microsoft Dataverse — entity/table design, relationships, business rules, security roles, and data modeling

• D365 Project Operations — project contracts, work breakdown structures, estimates, actuals, journals, and pricing dimensions

• D365 CRM/CE — Sales, Customer Service, custom entities, views, dashboards, business process flows, and SLAs

• Power Apps — canvas and model-driven app development, custom connectors, and component libraries

• Power Automate — cloud flows, business process flows, desktop flows (RPA), and custom connectors

• PCF Controls — custom control development using TypeScript and React

• XRM Tooling / SDK — CrmServiceClient, plugin registration, configuration migration, and package deployer

• Solution Management & ALM — managed/unmanaged solutions, environment strategy, Azure DevOps CI/CD pipelines

Integration & Data

• D365 Web API (REST/OData) — CRUD operations, batch requests, change tracking, and entity metadata

• Azure Integration Services — Azure Functions, Logic Apps, Service Bus, and API Management

• Data Migration — Dataverse import/export tools, SSIS packages, and custom migration scripts

• Dual Write / Virtual Tables — real-time sync between Dataverse and Finance & Operations apps

Required Experience & Qualifications

• Minimum 4 years of hands-on experience with Microsoft Dynamics 365 Project Operations (configuration, customization, and development)

• Minimum 4 years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement (Sales, Customer Service, or custom modules)

• Demonstrated experience building canvas and model-driven Power Apps for enterprise use cases

• Proven C#/.NET development experience for Dataverse plugins, custom workflow activities, and Azure Functions

• Strong experience with JavaScript/TypeScript for Dynamics 365 form customizations and web resources

• Solid understanding of Dataverse data modeling, security architecture, and solution lifecycle management

• Experience integrating Dynamics 365 with external systems via REST APIs, Azure Logic Apps, or Azure Functions

• Experience working in Agile/Scrum delivery teams on enterprise-scale implementations

• Strong analytical, problem-solving, and communication skills

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)

Preferred Qualifications

• Microsoft Certifications: PL-400 (Power Platform Developer), MB-800 (Business Central), PL-200 (Power Platform Functional Consultant), or MB-210/MB-230

• Power BI development experience — reports, dashboards, DAX, and embedded analytics in Dynamics 365

• Azure DevOps proficiency — CI/CD pipeline configuration for solution deployment and release management

• PCF component authoring using TypeScript and React for advanced custom controls

• Experience with PSA-to-Project Operations migration planning and execution

• SSIS or Azure Data Factory experience for large-scale data migration projects

• Familiarity with Dual Write and Virtual Tables configuration for Finance & Operations integration

• Knowledge of Dynamics 365 security role architecture, business unit design, and field-level security

• Experience with Copilot Studio (Power Virtual Agents) for conversational AI within Dynamics 365

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