Sterile Processing Service Coordinator

Location: BMC Campus, Springfield, MA
Schedule: 2nd Shift 10pm - 6:30am - Monday - Friday (rotating weekends & holidays required)

Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a dedicated Sterile Processing Service Coordinator to join our team in Springfield, MA.

As Western Massachusetts’ only academic medical center and tertiary care provider, Baystate Health is proud of its long-standing tradition of continuous learning, improvement, and commitment to equity and respect for all patients and staff. We strive to increase diversity across our organization and deliver compassionate, comprehensive care to every community we serve.

Position Summary

The Sterile Processing Service Coordinator is an experienced leader who combines technical expertise in sterile processing with strong mentoring and team leadership skills. This role encompasses the full scope of responsibilities for Sterile Processing Technicians Levels I, II, and III, while also serving as a resource for education, quality assurance, and operational leadership.

As an expert in sterile processing standards, including AAMI guidelines, this coordinator:

• Provides mentorship and education to technicians across all levels

• Leads charge responsibilities and serves on-call as needed

• Drives continuous quality improvement and participates in hospital-wide initiatives

• Ensures compliance with regulatory standards from OSHA, DPH, Joint Commission, AAMI, and AORN

• Collaborates closely with surgical services to meet department and customer needs

Key Responsibilities

• Demonstrate advanced knowledge and consistent application of sterilization standards and practices.

• Assume charge role and on-call duties, ensuring full accountability for assigned services.

• Precept and mentor Sterile Processing Technicians, facilitating ongoing education and compliance with policies.

• Stay current with surgical specialties, emerging technologies, and industry trends to inform staff development.

• Prioritize, organize, and coordinate daily workflow and technician assignments to optimize efficiency and meet customer demands.

• Maintain, audit, and analyze decontamination, sterilization, and equipment maintenance records; troubleshoot and report equipment malfunctions.

• Collaborate with OR leadership regarding equipment purchasing, inventory levels, and utilization.

• Model and uphold Baystate Health’s core values: Trust, Respect, Integrity, Communication, and Collaboration.

• Apply critical thinking and sound judgment in problem-solving and escalating issues as appropriate.

• Effectively communicate operational updates and procedural changes to staff through multiple channels (verbal, written, electronic).

Qualifications

• High School Diploma or GED required

• Dual Certification in Sterile Processing (e.g., CRCST or CBSPD) is required

• 3–5 years of experience in sterile processing, with comprehensive knowledge of operating room instruments and protocols

Preferred Skills and Competencies

• Experience as a surgical technologist or equivalent sterile processing experience with demonstrated leadership ability

• Proficiency in computer applications, medical terminology, anatomy, and physiology

• Expert-level skills in sterilization techniques, decontamination, instrument assembly, and case cart preparation

• Strong communication, mentoring, and team leadership skills

Why Baystate Health?

We are dedicated to helping you build the career you deserve in an environment that supports growth, respect, and diversity. Join us and be part of a team committed to excellence in patient care and professional development.

Compensation Philosophy

Baystate Health offers a competitive total compensation package including pay, benefits, and employee recognition programs. Compensation is determined by factors such as experience, skills, education, certifications, and organizational needs. The base pay range does not include our comprehensive benefits package or potential incentive payments.

Ready to advance your career with Baystate Health? Apply today — YOU belong here!

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Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer