Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Solutions Architect supports Airline Products Architecture by defining domain‑focused solutions that align with enterprise strategies and technical standards across the Commercial space. They’ll serve as a critical interface between business Stakeholders and Technology Teams, translating strategic goals into scalable system designs that enable desired business outcomes. They’ll evaluate options and make key trade‑offs, including build versus buy decisions, integration complexity, and technical risk, ensuring solutions are effective, sustainable, and aligned with the broader technology landscape. The Solutions Architect leverages strong communication and analytical skills to influence Stakeholders, bridge business and technology needs, and deliver solutions that support impactful initiatives such as Southwest Vacations and Assigned Seats. 

Additional Details 

• This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in an approved remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are:  Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, Wyoming, and Puerto Rico.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

• Partner with Technology Teams to establish an architecture that meets SWA technology standards
• Partner with business & technology Stakeholders to establish the technical strategy/roadmap for a business domain product(s) or product line(s) that will enable long-term business outcomes
• Operate as a trusted advisor for the business, work to define the business intent and non-functional requirements, and provide a comprehensive architecture that will meet business needs
• Contribute to the growth of the SWA Technology Teams through hiring, coaching, and mentoring
• Promote architecture technology standards and contribute to SWA technology standards
• Research current and emerging technologies and identify technologies that can accelerate business value delivery
• Seek opportunities to improve SWA technical competency actively
• Design, build, refactor or operate distributed large scale and impactful IT projects - either on premises or in the cloud
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Knowledge of a modern programming language (e.g. Python, JavaScript, Go, .Net, Java, etc.)
• Knowledge of working in a technology domain such as distributed large-scale web, mobile applications, APIs, Cloud, Event Streams, DevOps, Serverless, Big Data, and Analytics
• Skilled in excellent verbal and written communication with Stakeholders to achieve the desired architectural outcomes
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to understand and apply information to contribute to the organization’s strategic plan
• Ability to bring others together and trying to reconcile differences
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Skilled in Architecture Design Tools (e.g. Draw.io, Visio)
• Skilled in Software programming paradigms (e.g. Object orientated, Functional)
• Skilled in Software versioning software and best practices (e.g. Git)

Southwest Airlines is an Equal Opportunity Employer.
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