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Primary Purpose: The Solution/Platform Designer serves as a critical bridge between business strategy and technical implementation for the Customer Onboarding and Mastering (COM) platform. This role is responsible for translating complex business requirements into scalable, secure, and maintainable solution architectures across all COM sub-domains including Customer Onboarding, Customer Mastering, Identity Verification (IDV), Customer Data Refresh (CDR), and Corporate & Institutional (CI) transformation.

Key Accountabilities

• Solution Design & Architecture: Critically analyze business requirements and COM systems to design enterprise-grade solutions that balance technical excellence, security, scalability, and business value. Create comprehensive design artifacts, architectural diagrams, and technical documentation that guide implementation teams.

• Technical Leadership & Proof of Concept: Apply systems thinking and design thinking methodologies to assess impacts across the COM ecosystem. Undertake proof-of-concept builds when required to validate architectural decisions and de-risk implementation.

• Stakeholder Engagement & Communication: Effectively communicate complex technical concepts and design decisions to diverse audiences including Heads of Technology, Engineering Managers, Product Owners, Tech Leads, Testing Teams, and Technology Executives. Serve as a trusted advisor who can translate between business and technical domains.

• Platform Advocacy & Strategic Influence: Champion platform-thinking principles by designing reusable, extensible solutions that drive consistency and efficiency across the organization. Provide strategic input to Technology Leadership on architectural direction, technical debt, and platform evolution.

Job Requirements

Must have

• Experience of 10+ years in application design and / or development roles and 15+ years in Technology generally.

• Strong stakeholder management and communication skills.

• Deep understanding of microservices architecture include designing, architecting microservices in complex environments.

• Understanding DevOps including the knowledge of testing automation, AWS cloud, APIs and microservices. 

• Strong solution engineering skills with experience in Java, JavaScript frameworks, especially NodeJS or ReactJS 

• Excellent documentation and English communication skills (both verbal and written). 

• Solid experience in designing and developing RESTful APIs and microservices-based system, Event-Driven Architecture. 

• Experience in designing large-scale systems. 

• Solid experience with Cloud (AWS/Azure) Services is highly desired. 

• Experience supporting a production service in a DevOps friendly environment.  

• Experience in design tools, service integration & Application Security

Nice to have: 

• Knowledge in Banking domain 

• Solid experience in Agile development environment 

• AWS certification / Azure certification

Strategic Value

This role requires a unique combination of deep technical expertise (full-stack engineering, integration patterns, cloud architecture, security), strategic thinking, and exceptional communication skills. 

The Solution/Platform Designer ensures that COM platform investments deliver maximum business value while maintaining architectural integrity and positioning the platform for future growth and innovation.

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

NAB is a place where colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.